Regional Facilities Manager

The Scion Group•Chicago, IL

8h•Hybrid

About The Position

The Regional Facilities Manager (RFM) is the senior facilities leader responsible for driving consistent operational performance, asset health, compliance, and cross-functional collaboration across a regional portfolio of properties. This role exists to lead, scale, and govern facilities operations, not to supplement site staffing or act as a regional technician. The RFM owns the systems, standards, performance oversight, and development of facilities leadership capability necessary to deliver long-term operational stability and asset preservation. An effective RFM functions as both a people-focused leader and asset manager, bridging site-level execution with regional and corporate strategy. Success is measured by sustained facilities performance, well-developed Facilities Managers, and resilient operations that perform regardless of individual property challenges.

Requirements

5+ years of Facilities/Maintenance management, or operation experience
Leadership experience leading people, multi-site operations, and large projects
Broad facilities knowledge; trade expertise preferred
Minimum 2 years of hands-on (wrench time) experience included within the 5+ of management experience expressed above.
Budgeting, forecasting, and cost management experience
Comfort with CMMS and performance analytics tools

Nice To Haves

IFMA’s FMP or equivalent certification
Technical trade school education
1–2+ years of capital project management experience
2–3 years of compliance and life-safety expertise
2+ years using job performance analytics tools
Multifamily or commercial facilities experience

Responsibilities

Own regional facilities performance outcomes, including work order volume, completion speed, aged backlog, repeat issues, preventive maintenance (PM) compliance and sustainability, facility condition, asset health, and longevity.
Serve as the facilities execution leader for the region, ensuring consistency in priorities, standards, and decision-making.
Translate corporate objectives and operational priorities into structured, executable plans for Facilities Managers (FMs).
Ensure that identified facilities issues are not only documented, but fully executed and resolved.
Provide functional leadership and subject-matter expertise for Facilities Managers and site-level maintenance teams.
Establish clear regional facilities standards and performance expectations.
Conduct structured engagement with FMs, including weekly performance and KPI check-ins and monthly performance and development discussions.
Monitor FM performance using data, site engagement, and trend analysis.
Identify skill gaps, execution challenges, and role misalignments.
Develop and recommend corrective action plans in partnership with Operations leadership and Human Resources.
Support succession planning and long-term development of facilities talent.
Design, implement, and enforce regional workflows, processes, and SOPs.
Drive operational consistency without micromanagement by leveraging BI tools, reporting, and automation, and focusing on trends, outliers, and repeat failures.
Validate execution through data review and reporting, regular site engagement, structured follow-up and accountability.
Own the regional preventive maintenance strategy, ensuring execution across HVAC systems, appliances, life-safety systems, and building infrastructure.
Ensure asset tracking, documentation, and lifecycle planning.
Extend asset life through disciplined planning and monitoring.
Partner with Asset Management and Capital teams on scope development, project oversight, and execution validation (excluding day-to-day capital ownership).
Act as a financially fluent facilities leader.
Partner with Operations leadership on budget planning and forecasting.
Monitor spend trends against operational performance.
Ensure FMs understand financial impacts and cost drivers.
Drive cost efficiency through vendor strategy, inventory planning, and regional resource allocation.
Align facilities decisions with NOI and long-term asset strategy.
Vet, approve, and manage vendor relationships.
Ensure consistency in pricing, scope, quality, and safety.
Review and level bids.
Oversee execution of minor or mid-size repair projects, compliance-driven work.
Partners with Capital Department Project Team on your Portfolio’s capital projects.
Conduct structured site visits including facility and operational assessments, FM and GM leadership alignment evaluation, and SWOT analysis.
Ensure each visit results in clearly defined priorities, assigned ownership, timelines, and documented follow-up.
Partner with Operations leadership to jointly own outcomes, where RFMs own technical execution and facilities performance, Operations leadership owns financial outcomes, and both share accountability for resident impact.
Represent Facilities with a consistent voice.
Advocate for site-level needs.
Present issues with clear problem statements, options, and recommendations.