Regional Engagement Manager

Bread Financial•Columbus, OH

1d•Hybrid

About The Position

The Regional Engagement Manager is pivotal in enhancing the client's associate and customer experience with Bread Financial products. The Field Team at Bread Financial works internally and with our clients to drive top-line sales by maximizing customer loyalty, utilizing insights and proven practices. This role involves executing strategies and providing recommendations to maximize performance and productivity.

Requirements

High School Diploma or GED.
5+ years of experience in retail, banking, fintech, or similar industry.

Nice To Haves

Bachelor’s Degree in Marketing, Business, Retail, or Communications.
5+ years retail leadership experience in a sales-driven culture with financial accountability.
Experience in facilitation, negotiation, and presentation skills.
Experience with credt card, Buy Now Pay Later or loyalty programs.
Experience with remote/virtual teams.

Responsibilities

Execute engagement strategies to achieve acquisition budgets for respective clients. Analyze performance and identify critical opportunities to influence results. - (40%)
Develop client relationships and execute tactics within scope. Expertise in assessing learning styles to inspire and educate clients on payment solutions. - (30%)
Support field strategy through critical thinking and decision quality. Inspect and validate client tools and processes. - (20%)
Focus on personal growth and contribute to departmental development. - (10%)