Regional Employee Relations Manager

HumanGood • Duarte, CA

7h • Hybrid

About The Position

The Regional Employee Relations Manager serves as a strategic Human Resources partner to operational and HR leaders across a multi-site portfolio of Life Plan Communities. The role is responsible for leading complex employee relations matters, conducting workplace investigations, advising leaders on policy and employment risk, and supporting consistent, compliant, and effective HR practices across the region. This position also contributes to broader regional HR priorities, including talent management, leadership support, organizational effectiveness, compliance, and workforce planning. The role operates with a high degree of judgment and discretion in a complex, multi-site senior living environment.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 5-8 years of progressive Human Resources experience, including substantial employee relations responsibility.
• Demonstrated experience conducting workplace investigations.
• Strong knowledge of employment laws and regulations; multi-state experience preferred.
• Experience with CA is required.
• Ability to manage multiple priorities across geographically dispersed locations.
• Strong judgment in handling sensitive and confidential matters.
• Strong communication, coaching, conflict resolution, and influencing skills.
• Analytical and problem-solving skills sufficient to assess risk, interpret facts, and recommend practical solutions.
• Ability to travel to support communities as needed (about 25%)

Responsibilities

• Leads prompt, thorough, and impartial investigations into team member complaints and workplace concerns, including allegations involving harassment, discrimination, retaliation, policy violations, and workplace conflict. Documents findings, assess credibility, and provide well-supported recommendations to leadership.
• Serves as a trusted advisor to Executive Directors, community HR leaders, and regional operational leadership by providing guidance on employee relations issues, policy application, corrective action, and employment risk.
• Promotes consistent and fair application of HR policies, practices, and corrective actions across supported communities, while helping leaders balance business needs, employee experience, and compliance obligations.
• Supports community HR leaders in day-to-day HR operations and employee relations matters, helping ensure consistent execution of HR practices across the region.
• Interprets and applies company policies and employment laws, including wage and hour requirements and other federal, state, and local employment obligations relevant to the supported communities.
• Partners with HR and operational leadership on broader regional initiatives involving talent management, performance management, succession planning, workforce planning, organizational design, and leadership effectiveness.
• Monitors and identifies trends in employee relations, turnover, engagement, and other workforce indicators, and recommends proactive actions to reduce risk and improve organizational effectiveness.
• Designs and delivers coaching and training for leaders and HR partners on topics such as performance management, conflict resolution, workplace investigations, policy application, and HR best practices.
• Maintains accurate, timely, and well-organized documentation related to investigations, employee relations matters, and other sensitive HR issues.
• Partners with senior HR leadership and Legal on escalated, high-risk, or litigation-related matters, including matters involving significant legal, reputational, or operational exposure.

Benefits

• Health, Dental and Vision Plans
• 20 days of paid time off (increases with years of service), plus 7 company holidays
• 401(k) with up to 4% employer match and no waiting on funds to vest
• HSA option with employer contribution
• Tuition Reimbursement and continuing education programs
• $25/line unlimited cell phone plan (plus taxes and fees)
• Cell Phone Stipend
• 5-star employer-paid employee assistance program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 251-500 employees