REGIONAL DIRECTOR

Compass Group•Boston, MA

About The Position

ESFM is the corporate facilities management (FM) division of Compass Group USA. ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM’s clients include many household names from the life sciences, technology, oil & gas and manufacturing markets. This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email [email protected]. Job SummaryThis individual will manage a major account while providing regional oversight across local sites, leading key initiatives in the existing business and driving continued growth through new business development.

Requirements

Bachelor’s Degree
7+ years of experience
Able to speak clearly and listen attentively to staff, peers, supervisors, guests and client
Computer skills with a working knowledge of Microsoft Word, Excel and Power Point
Strong track record of client or customer satisfaction
Strong analytical skills
Proven ability to work effectively in an unstructured, fast-paced and P&L driven environment

Responsibilities

Demonstrates strong business presence and client influencing skills
Monitors client satisfaction and customer relations to ensure operation solutions meet the client needs
Manages a budget with significant financial responsibility
Demonstrates operational excellence through application of acquired knowledge, team management, and presentation and communication skills
Performs people management and ensures succession plans are in place
Performs other duties as assigned