regional director operations, Michigan

Starbucks • US, Michigan, MI

9d

About The Position

The Regional Director leads regional business growth and develops impactful leaders across local communities. This performance-driven role develops strategic and operational plans for the region, leads their execution, and measures results. The director inspires leaders to build and nurture strong, diverse teams that engage their communities and customers.

The role uses retail leadership experience and functional expertise to help teams enhance the Starbucks experience for customers, increase profitability, and identify and execute regional growth and expansion opportunities. The Regional Director leads a team of leaders through coaching, transparent feedback, and developmental opportunities, and models collaboration, inclusiveness, confidence in leadership, and teamwork in keeping with Starbucks values.

The stated scope includes annual managed expenses of $1–5 million, annual sales of $51–150 million, and 11–15 direct reports. The position emphasizes setting direction, leadership courage, creating a productive environment, relationship-building, developing future capabilities, organizational savvy, and achieving measurable results. Core competencies include customer focus, ethics and integrity, composure, personal learning, dealing with ambiguity, decision-making, interpersonal savvy, and results orientation.

Requirements

• Ability to communicate clearly and concisely, both orally and in writing.
• Planning, organizational, and project management skills.
• Ability to apply sound business principles and practices to project management and change management processes.
• Basic skills in Microsoft Word, Excel, and PowerPoint.
• Past retail leadership experience.

Responsibilities

• Provide functional expertise and execute responsibilities that help teams enhance the Starbucks customer experience, increase profitability, and identify and execute regional growth and expansion opportunities.
• Develop strategic and operational plans for the region, lead their execution, and measure results.
• Lead and develop a team of leaders through coaching, transparent insight and feedback, and meaningful developmental opportunities.
• Inspire leaders to create and nurture strong, diverse teams that engage their communities and customers.
• Model Starbucks values through collaboration, inclusiveness, confidence in leadership, and teamwork.
• Establish and communicate a compelling vision, create competitive strategies and plans, and align department strategies with company strategies.
• Create a positive, respectful, productive, and professional work environment.
• Build positive relationships that facilitate business results.
• Continuously develop the competencies of self and others.
• Leverage the organization to accomplish business and unit goals.
• Consistently exceed goals and expectations of internal and external customers.
• Deliver customer service that meets and exceeds customer expectations.
• Make timely, quality decisions using analysis, wisdom, experience, and judgment.
• Function effectively amid uncertainty and changing priorities.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed