About The Position

monday.com is hiring a Regional Director of Sales to lead our North America Mid-Market Account Management organization, overseeing ~3 frontline managers and driving retention and expansion across the segment. This leader will build on our existing AM motion to increase multi-product adoption, strengthen renewals, and elevate strategic customer engagement. A key focus will be improving AE-to-AM handoffs and embedding a more proactive, value-driven approach within focused Mid-Market books of business. With teams in New York and potential expansion into Denver and Atlanta, this role will unify the org, reinforce accountability, and scale a high-performance, growth-oriented culture.

Requirements

  • Proven Sales Leadership: 5+ years of management experience, Experience as a second-line sales leader is a bonus.
  • Account Management Expertise: Track record of driving excellence in account management motions, coaching and enabling teams in multi-threaded, consultative selling methodologies (e.g., MEDDPIC, Command of the Message).
  • Strategic Operator: Skilled at setting GTM strategy and translating it into clear, executable processes and KPIs. Data-driven, operationally strong, and comfortable making decisions based on analysis and insight.
  • Operationally Strong: Adept at business planning and diligent at measuring and communicating progress towards the plan, identifying roadblocks, and developing appropriate solutions
  • Technical Sales: Technically strong and accustomed to selling into CEOs, CFOs, CIOs, CTOs, and Line of Business - focused on driving value
  • Change Leader: Experienced in leading sales org transformations at established SaaS companies; able to inspire confidence and set a clear vision in evolving teams.
  • Collaborative Partner: Able to influence across functions and geographies, fostering alignment and shared accountability across the revenue organization.
  • Culture Builder: Transparent, resilient, and people-focused, with the ability to motivate and inspire a diverse team in a hybrid environment.

Responsibilities

  • Embed and scale highly effective account management practices ensuring value-based selling, quality pipeline generation, and high customer retention.
  • Own the revenue target for the group.
  • Coaching leaders and reps to ever higher levels of effectiveness.
  • Partner with cross-functional leaders (Marketing, RevOps, CS, Product, Partnerships, etc.) to align GTM strategy and ensure consistency across the customer journey.
  • Build and enforce strong performance management processes, holding teams accountable to pipeline generation and conversion metrics.
  • Analyze data to inform sales tactics, identify whitespace opportunities, and evolve GTM strategies in line with broader business objectives.
  • Hire, integrate, enable, develop, and retain sales and sales leadership talent while supporting their success and fostering a results-driven culture of collaboration, accountability, and transparency
  • Accurately forecast and track leading indicators to ensure consistent and predictable monthly/quarterly results that align with the company objectives and revenue goals

Benefits

  • Opportunity to join an innovative, proven company with big ambitions, competitive salary and benefits, bonus potential, and some roles are eligible to take part in the company equity incentive program
  • A team that values transparency and collaboration while having fun while we work
  • Monthly stipends for food, wellness, and commuter/remote work
  • Fully dedicated learning and development team that provides opportunities for employees to grow, gain new skills, master AI tools, and participate in workshops
  • Award winning work environment - named a "Best Place to Work" by Built In as well as "Great Place To Work" certified.
  • We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding
  • A global work environment with employees in New York, Tel Aviv, London, Sydney, São Paulo, Tokyo, and more
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