Goodwill Retail Regional Director - Northern Maine
About The Position
Goodwill NNE is seeking a passionate and driven Regional Director of Retail Stores & Donation Centers to oversee operations in Northern Maine. This role is responsible for maintaining high standards in retail stores and donation centers, optimizing the processing and selling of goods, and ensuring an excellent employee and customer experience. The Regional Director will develop and execute plans to drive revenue growth, foster a collaborative and inclusive work environment, and manage P&L responsibility for their assigned units. This position reports to the Gorham, Maine office and offers a hybrid work arrangement around the Bangor/Ellsworth Area.
Requirements
- Bachelor’s degree in business and 3 years of retail store management experience, or 5+ years of retail store management experience with full P&L responsibility
- Strong leadership skills, with the ability to motivate and inspire a diverse team of employees.
- Passionate about social and environmental responsibility, with a commitment to integrating these values into business practices.
- Excellent communication and interpersonal skills, able to represent Goodwill positively in all interactions with internal and external stakeholders.
- Proficiency in technology, including Microsoft Office products such as Word, Excel, PowerPoint, Outlook, Power BI, and Teams.
- Proficiency in financial analysis and budget management to drive financial sustainability and growth.
- Familiarity with sustainable business practices and an ability to creatively incorporate these principles into daily operations.
Nice To Haves
- Prior successful multi-unit retail management
- Prior experience managing retail operations in a Donated Goods environment.
- Prior experience working in a not-for-profit social enterprise.
- PMP, Lean, or Agile certification.
Responsibilities
- Oversee the operations of multiple retail stores and donation centers, maintaining a high standard of cleanliness, organization, and product quality.
- Optimize the collection, processing, and selling of donated and purchased goods.
- Ensure best-in-class employee and customer experience.
- Develop and execute plans to drive revenue growth, optimize store performance, and meet organizational goals.
- Foster a collaborative and supportive work environment that encourages the fullest participation of all team members, valuing their diverse backgrounds and contributions.
- Cultivate strong relationships with other Goodwill employees, stakeholders, and community members to enhance our agency's reputation and reach.
- Champion our commitment to inclusivity, equity, and diversity, both within our team and in our community interactions.
- Owns P&L responsibility and financial planning for the assigned units.
- Perform other relevant duties as assigned.
Benefits
- Medical, Dental, and Vision insurance offered
- 403(b) retirement plan with Employer Match
- Employer Paid Short & Long Term Disability
- Employer-paid Life Insurance
- Generous Paid Time Off Plan
- Paid Holidays
- 50% Employee discount at Goodwill stores in ME, NH & VT
- Exceptional career growth opportunities
- Discount on personal cell phone plans
- Local community discounts
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What This Job Offers
Job Type
Full-time
Career Level
Manager
