Regional Director of Resort Operations

HHS, LLC•US-NC-NorthCarolina-Virtual, NC
•$105,000 - $105,000•Remote

About The Position

Provide leadership to multiple resort housekeeping departments within a designated region. Coordinate with the on-site director to lead a goal-oriented resort housekeeping department to create a team environment that is effective, productive, and rewarding.

Requirements

  • 5+ years of hospitality management experience, including multi-site responsibility
  • High school diploma/GED and completion of a craft apprenticeship, or an equivalent number of years in the hospitality industry
  • Ability to work a flexible schedule that may include nights, weekends, and holidays
  • Computer experience with word processing, spreadsheets, and various software
  • Must be willing to relocate for promotion opportunities

Nice To Haves

  • Proficiency in languages other than English, especially Spanish

Responsibilities

  • Provide leadership that supports a team environment that fosters morale, passion, quality, and respect
  • Demonstrate continuous ability to maintain and/or improve customer and guest satisfaction
  • Perform daily inspections and assessments and coach and counsel team members
  • Collaborate with resort and company leadership to set expectations and achieve goals
  • Analyze data and make adjustments to meet facility, budget, and compliance goals
  • Execute, maintain, and monitor quality control systems and budgets

Benefits

  • Paid time off (vacation and sick)
  • Medical, dental, and vision insurance
  • 401(k) with employer match
  • Employee assistance program (EAP)
  • Career development and ongoing training
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