Regional Director of Resident Care

Arvum•Des Moines, IA

10d•Remote

About The Position

The Regional Director of Resident Care provides guidance to the Clinical Department, ensuring consistent, safe, and effective nursing practice in accordance with all applicable laws, regulations, and organizational standards. This role advises by supporting the aspects and principles of a person-centered approach to care delivery through leadership, education, quality improvement, and risk management for a small-scale portfolio. The position directly reports to the Vice President of Support Services. Arvum Senior Living manages Assisted Living and Memory Care communities across 8 states, with over 2,000 units in the Gulf Coast and Midwest region. Arvum communities have earned Great Place to Work® certifications from 2022–2026. This position is open to applicants in Iowa, Nebraska, Missouri, and Illinois.

Requirements

Registered Nurse in good standing, licensed by the state
Bachelor-level healthcare degree required
5 or more years senior living experience in a leadership role
BLS Certification
Experience in multi-state and multi-community support
Knowledge of clinical practice and operational procedures as well as laws, regulations, and guidelines governing functions in assisted living and memory care setting.
Strong understanding of assisted living and memory care operations.
Strong understanding of EMR/EHR software and/or physician practice management applications.
Ability to gather and analyze data.
Ability to communicate effectively speaking the primary language of the residents.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to apply common sense understanding to conduct instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Proficiency in computer skills, Microsoft Office, and ability to learn new applications.
Must demonstrate an interest in working with an aging adult population.
Interacts with guests, residents, and staff in a courteous and friendly manner.
Responds promptly to resident needs.
Supports organization's goals and values.
Balances team and individual responsibilities
Ability to manage multiple priorities.
Ability to delegate assignments.
Competent in organizational and time management skills
Demonstrates good judgment, problem solving and decision-making skills.
Ability to work flexible schedule.

Nice To Haves

Master's degree preferred

Responsibilities

Develop and maintain collaborative relationships with appropriate agencies, community leaders, and businesses, identifying programs and services that will be beneficial to residents or address a specific resident need.
Collaborates with ARVUM/SummerHouse Vice President of Support Services, Discovery Vice President of Resident Care, the National Director of Clinical Staff Development, and the National Director of Memory Care to identify and respond to clinical department needs.
Implements and interprets the programs, goals, objectives, policies, and procedures of the department and provide analytical data on key performance metrics.
Performs proficiently in all nursing competency areas in assisted living and memory care setting, within scope of practice, including but not limited to direct resident care, family support, resident rights, and safety.
Identifies high-risk resident conditions or events and appropriate scalable responsive measures.
Develops and provides education to Regional Director of Resident Care and Resident Care Specialist in collaboration with the National Director of Clinical Education.
Monitors the effectiveness of systems across departments by way of formal and informal on-site visits such as preparatory process reviews, simulated surveys, and virtual interfaces.
Provides on-site and virtual support during company acquisitions.
Oversees the clinical quality assurance programs, survey readiness, risk mitigation measures, and regulatory policies and procedures.
Develops and manages vendor partnerships and standardization across the management company to create efficiency and ensure a high-quality experience with resident care.
Monitor and supervise departmental budget compliance.
Monitors the practice of resident care policies and procedures, in accordance with all applicable laws, regulations, and organizational standards.
Guides the development and improvement of clinical policies, procedures, and programs.
Knowledge of new or changing regulatory requirements and implements changes as needed.
Participates in review of incidents, accidents, and clinical risk scenarios to safeguard residents and mitigate liability and risk.
Monitors timely entry of incidents and accidents in software programs and ensures a thorough investigation is completed.
Serves as a champion and key educator for our infection control and prevention program.
Guides regional team members with the management of infectious illnesses and communicable disease outbreaks.
Monitors appropriate notification and involvement of the local and/or state public health departments as required.
Monitors adherence of the resident pre-admission assessment process and the clinical denial process.
Monitor and evaluate level of care assessments for timely completion, accuracy, and compliance with applicable laws, regulations, and organizational standards.
Participates in the interview and selection process for Regional Directors of Resident Care, Resident Care Specialist, Directors of Health and Wellness and other key team members.
Assists with the onboarding, orientation, and ongoing development of these positions under the direction and collaboration with the National Director of Clinical Education.
Maintain a professional development system that includes comprehensive onboarding, clinical supervision, and periodic job performance reviews for the Regional Directors of Resident Care and Resident Care Specialist.
Takes initiative in developing nursing leadership skills, clinical skills, and competencies through continuing education and participation in senior living and organizations.
Monitors training compliance for the clinical department.
Collaborates with operational leaders and other disciplines to develop and monitor staffing and labor budgets, nursing supply budgets, and community occupancy targets.
Participates in the annual budget process as assigned.
Tracks regulatory outcomes, identifies trends, and provides guidance to regional team members in the development of corrective action or performance improvement plans.
Monitors effective implementation of quality improvement plans.
Collaborates with the legal and compliance departments on regulatory requirements and plans of correction.
Guides Regional Director Resident Care to conduct routine and episodic quality rounds and compliance audits at communities.
Reviews and provides feedback on actions to minimize liability and risks as a result of the compliance visits.
Monitors and reviews key performance indicator data to identify quality trends.
Develops and implements corrective action plans with Regional Director of Resident Care, and operational leaders.
Participates in site visits provide supervision, clinical expertise, and enhanced communication.
Monitors the overall operation of the resident care department of management company.
Performs community reviews in response to operational needs, significant occurrences, and management changes.
Reviews and investigates resident/family/responsible party complaints as needed.
Monitors compliance with resident rights policies and works to resolve grievances as needed.
Leads or participates in an interdisciplinary team to improve the quality-of-care delivery.
Works closely with the sales team to assist in initiatives that support occupancy.
Serves as a champion of company culture.
Performs other duties as assigned.