Regional Director of People & Culture North East, US

AccorHotel • Boston, MA

28d • $200,000 - $210,000 • Onsite

About The Position

We are looking for a people-focused Regional Director of People & Culture based at Fairmont Copley Plaza who will have oversight for our People & Culture function across the region. This role supports our operational leaders by aligning people goals with business goals to achieve optimum results while cultivating a workplace that reflects the values of Fairmont Hotels & Resorts.

Requirements

• Values based individual who has the interest and ability to embrace the culture of each unique property
• Minimum of 5 years’ experience with oversight for more than one unit
• Strategic thinking with ability to execute plans and produce results
• Excellent inter-personal and communication skills (written and verbal)
• Collaborator, with the ability to build strong relationships
• Subject matter expertise on company programs, systems, policies and procedures
• Strong business acumen and analytical thinker
• Excellent presentation skills
• Embrace the Fairmont brand promise and luxury in your role and in all your interactions.
• Foster an inclusive environment where every individual feels valued and respected
• Create an environment where colleagues are empowered, supported and recognized
• Drive top performance to achieve exceptional results

Nice To Haves

• Union experience within a luxury hotel strongly preferred
• University Degree in HR or related discipline preferred

Responsibilities

• Adherence of all Company programs and policies
• Conduct Hotels People & Culture Audits across region, develop action plans as required, and monitoring completion
• Support People & Culture systems and programs
• Ensure adherence to all compliance training such as Discrimination & Harassment, Watch, and any locally compliant training
• Manage bi-annual HR Data indicators and other metrics for roll-up to Global People & Culture Corporate office
• Adhere to regional grade structure
• Oversee annual salary and merit review within region
• Review regional STIP awards with Regional Vice President and submit for approval in line with company guidelines
• Manage and ensure maximum participation in annual and pulse surveys across the region
• Review of regional EES results, providing guidance to Director, People & Culture and General Managers as needed, ensuring effective action planning across the region
• Provide guidance and direction on effective action planning, monitor action planning initiatives
• Liaise with Directors, People & Culture on communication strategies for promoting completion of initiatives and celebrating successes
• Provide advice, guidance and general leadership to Directors of People & Culture within the Region, while also supporting the needs of Fairmont Copley Plaza.
• Provide input on the performance of Directors, People & Culture and success in achieving annual goals
• Champion diversity, equity, and inclusion initiatives, with deep respect for unique cultural values and communities.
• Ensure Region and hotels are compliant on all labor laws and key amendments
• Advise and guide on local legal HR matters – with legal counsel as appropriate
• Handle any Ethics / Compliance / Privacy matters as required
• Foster a positive, engaged, and inclusive workplace culture rooted in Fairmont Hotels & Resorts of kindness, unity, humility, and patience
• Ensure local annual competitive set review is completed, and discrepancies are acted on
• Support and guide employee/labor relations matters within the region as appropriate and ensure thoughtful and timely reporting of challenges & successes
• Ensure all company culture and brand training is in place and conducted on a regular basis.
• Ensure leaders are participating in Leadership Training Programs and initiatives
• Own all regional Inspire participants, ensuring program elements being offered and development opportunities provided, meeting with participants on a regular basis
• Director of People & Culture appointments – recruit and identify lead candidate to be approved by NCA Corporate People & Culture
• Onboard/orient new Directors, People & Culture
• Support RVPs with recruitment of key leadership roles
• Maintain strong relationships with hotel schools within region
• Manage data for annual NCA People Review, ensuring data is accurate and valid
• Manage succession planning and movement of internal People as appropriate across the Region
• Ensure a strong mentor program within region with program coordinator oversight in place
• Update regional succession reports as required

Benefits

• Complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties
• Special dining and wellness discounts
• Employee benefit card offering discounted rates in Accor worldwide for you and your family.
• Medical, dental, vision and life insurance.
• Personalized development opportunities across Accor's extensive brand portfolio.
• Ability to make a difference through our Corporate Social Responsibility activities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree