Regional Director of Operations - Concord Hospitality Enterprises
About The Position
We are seeking a dynamic and experienced Regional Director of Operations to lead and support a portfolio of hotels. This role is responsible for overseeing operational excellence, developing leadership talent, and ensuring financial performance across assigned properties. This role will be based in North Carolina. As a Concord Leader you will be responsible to: Inspire greatness in your team. Encourage and support team members to reach their full potential. Create a work environment that is a Great Place to Work for all. Lead with integrity, transparency, respect and professionalism. Care for your team and their families.
Requirements
- Proven experience in hotel operations leadership, preferably multi-property management and in select service.
- Previous Marriott experience is required.
- Strong financial acumen and strategic thinking.
- Excellent interpersonal, leadership, and mentoring skills.
- Ability to travel regularly across assigned region.
Responsibilities
- Lead the development and onboarding of new General Managers, including mentoring and performance evaluations.
- Conduct regular performance reviews and create action plans for direct reports.
- Monitor hotel operations to identify and resolve challenges promptly.
- Support strategic planning, including long-term operational and capital expenditure plans.
- Ensure robust training, development, and associate engagement programs are in place.
- Analyze financial and guest satisfaction metrics to drive continuous improvement.
- Conduct asset evaluations and quality audits to safeguard owner investments.
- Provide HR guidance and ensure compliance with company policies.
- Foster a high-performance culture and support succession planning.
- Maintain consistent adherence to brand standards and Concord policies.
- Prepare and deliver reports for corporate and ownership groups.
- Actively participate in company-sponsored programs and initiatives.
Benefits
- Competitive wages
- Medical, dental, and vision insurance
- Life insurance and short/long-term disability options
- 401(k) with company match
- Tuition assistance
- Discounted room rates at Concord-managed hotels
- Training, development, and career advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
