Regional Director of Operations - IDEA Permian Basin

IDEA Public Schools•Midland, TX

10d•$114,257 - $135,966•Onsite

About The Position

The Regional Director of Operations (RDO) serves as the operations leader for their portfolio of schools and is responsible for achieving operational excellence across non-instructional areas including front office management, attendance, student information systems, child nutrition, transportation, health services, facility maintenance, new construction management, technology coordination, and student recruitment and enrollment. The RDO indirectly manages Assistant Principals of Operations (APOs) across their portfolio and works alongside principals and Vice Presidents of Schools or Executive Director to coach, develop, and build capacity across APOs and operations departments. Additionally, the RDO works alongside regional managers in the various operations departments to ensure quality execution accountability for compliance, board and authorizer relations, and operational excellence.

Requirements

8+ years professional experience
4+ years people management experience with at least 3 years of managing through layers within an organization
Bachelor’s degree required
Advanced experience with Microsoft Office, including Outlook, PowerPoint, Teams, Planner, and Excel; MS SharePoint Online
Skill in critical-thinking and problem-solving, along with the ability to coach and develop these in others
Skill in organization, prioritization, follow-through, and attention to detail
Skill in effective and interpersonal communication, both verbal and written, with ability to clearly explain and invest others in recruitment plans and goals
Skill in building strong relationships and mutually beneficial business partnerships through trust, empathy, and credibility
Ability to manage and monitor multiple projects at once, often under pressure with competing priorities and tight turnarounds while maintaining composure, ensuring quality, and achieving results.
Ability to demonstrate sound judgment and excellent decision-making.
Ability to analyze and interpret data and statistics to identify trends, draw conclusions, and develop strategies and tactics that that yield results and achieve goals; builds this competency in others
Ability to advocate, influence, motivate, and hold others accountable through consistency and clarity of expectation
Ability to manage adults to achieve results through influence rather than named managerial responsibility.
Ability to design, evaluate, and improve existing policies and procedures to ensure maximum effectiveness and efficiency
Ability to achieve quantifiable results through commitment, personal responsibility, and accountability
Ability to provide, receive, and implement feedback that continually improves performance and results

Nice To Haves

Knowledge of the PK-12 education landscape, especially with charters (community schools) highly preferred
Master’s degree or other advanced degree in relevant field preferred
K-12 education experience highly preferred
Bilingual (English/Spanish) preferred

Responsibilities

Coach and develop regional operations leaders, APOs, and campus operations staff through ongoing observations, feedback, professional development, and accountability systems that build capacity, strengthen performance, improve staff retention, and ensure operational excellence across all departments.
Lead and execute regional enrollment, attendance, and safety strategies by establishing targeted benchmarks and short-term goals, monitoring progress through data analysis, implementing targeted interventions, and driving successful outcomes.
Analyze and improve campus and regional performance data, operational systems, and stakeholder feedback by identifying trends, determining root causes, implementing corrective actions, and continuously enhancing operational effectiveness and the staff and student experience.
Manage and monitor compliance with district, local, and state requirements related to enrollment, attendance, and safety through audits, training, accountability measures, and ongoing oversight of campus execution.
Collaborate with school and regional leaders to align operational and instructional priorities, strengthen campus culture, manage crisis response efforts, and implement strategic initiatives that advance operations and organizational goals.
Maintain effective partnerships with principals to ensure alignment of operational and instructional goals and strategies and to share development responsibilities and capacity building of APOs.
The role requires flexibility to work outside of standard business hours, including evening administrative work, evening and weekend recruitment responsibilities as needed.
Perform additional duties as assigned by regional leaders.
Coach and provide on-going feedback to APOs and other operations team members that builds their job capacity and ensures operational effectiveness across all departments.
Engage with Vice President of Schools and Regional Student & Family Services Manager to prioritize student persistence and address concerns with campus culture, and coach APOs to problem solve operations-related issues.
Manage Regional backwards plans to hit enrollment targets leading to lottery readiness and implement targeted interventions and daily mechanisms to track progress for campuses off track.
Coach APOs through the enrollment cycle (recruitment, registration, re-registration, and onboarding) to meet 100% enrollment at all schools by deadline.
Maintain compliance to state and local enrollment, attendance, safety, and other requirements through adherence to district policies.
Lead strategy with regional and school leadership teams to invest, motivate, and implement effective attendance, enrollment, and persistence processes across campuses.
Execute in-field observations regularly at all campuses on operations processes and identify strengths and gaps in execution. Coach and develop APOs and Principals on effective execution that leads to a stronger staff and student experience.
Analyze Regional and campus data on a daily, weekly, and cumulative basis. Use data for accountability for other stakeholders and identifies trends to course correct in a targeted manner based on individual campus needs.
Train, observe, provide feedback, and implement accountability measures to ensure adherence to the outlined average daily attendance (ADA) policy at each school, particularly official attendance taking times, period-by-period attendance submission, and the implementation of the escalation matrix.
Identify gaps from previous Beginning of Year (BOY) execution and proactively plan to address them at campuses of concern.
Seek feedback from various stakeholders to determine root cause and recommend adjustments to current systems for APOs to implement.
Plan BOY professional development sessions with APOs and observe and provide feedback on the spot to ensure high-quality facilitation.
Lead the regional safety strategy and hold all regional team members accountable for effective execution of their role in a crisis. Provides next steps and ensures quality communication to all stakeholder groups.
Ensure all campuses comply with district, local, and state safety requirements, such as required trainings, safety drills, monthly campus crisis team meetings, and door sweeps.
Execute required safety audits at all campuses in portfolio two times per year and analyze data to identify strengths and gaps. Coach campus leaders to close gaps and maintain compliance.
Ensure all team members attend functional professional development to build technical skill – seek to learn and understand key skills within each department and follow-up with crucial next steps from training (accountability).
Coach regional managers of operations to effectively engage with campus operations team members and build their capacity to meet goals through regular observations, feedback, data analysis, and accountability.
Institute operating mechanisms that facilitate the ongoing coaching and support of all team members (APO check-ins, regional operations and APO tactical meetings, regular observation and feedback sessions).