RDO - RDO (Regional Director of Operations)

Volare Health, LLC•Eugene, OR

16d•Remote

About The Position

Volare Health is seeking a highly skilled Regional Director of Operations (RDO) to manage, mentor, and lead facility administrators. In this critical leadership role, you will be fully accountable for the overall operations, financial performance, and regulatory compliance of your assigned region. Your primary focus will be maintaining an exceptional standard of patient care, achieving target census levels, optimizing staff retention, and meeting regional budget objectives. This role requires a proven healthcare leader capable of driving operational excellence across multiple facilities, with strong business acumen and a dedication to residents' rights.

Requirements

Must be a Licensed Nursing Home Administrator (LNHA).
Completion of a Bachelor’s degree.
Must be able to travel extensively, including required overnight stays.
Proven background in effective multi-facility performance management, project completion, and independent leadership.
Basic computer skills (including professional email use).
Ability to remain calm in emergencies.
Clear communication skills.
Must pass all local health regulations, background checks, drug screenings, and a post-employment physical exam if required.

Responsibilities

Lead regional facility management teams and consultants in implementing comprehensive business plans, setting job priorities, and establishing assignments.
Routinely conduct facility site rounds to monitor nursing care delivery, check facility cleanliness, evaluate staff morale, and coach/discipline administrators as needed.
Drive the quality improvement process across all facility operations and leverage customer survey data to address areas of operational importance.
Ensure all properties maintain clean, safe, and orderly grounds, strictly following Fire Safety, Infection Control, Universal Precaution, and Sanitation procedures.
Oversee facility budgets and business practices, including labor costs, payables, receivables, and cash handling, to ensure sound, credible financial practices.
Collaborate with administrators to develop and execute targeted marketing strategies that maximize census, payor mix, and ancillary revenues.
Monitor HR practices to ensure employment law compliance, manage staff turnover, and proactively develop recruiting and onboarding pipelines to support high morale.
Ensure all administrators maintain deep working knowledge of and strict compliance with all local, state, and federal healthcare regulations.
Build and maintain positive, professional relationships with government regulators, residents, families, physicians, and the surrounding medical community.