Regional Director of Operations

Compass Senior Living • Eugene, OR

7d • Hybrid

About The Position

This leader will oversee and lead a region of Assisted Living communities, providing support, removing barriers, and providing person-centered, elder-directed services. This person will work collaboratively with Community Leaders, Home Office, and other Regional Directors to ensure communities meet or exceed budgeted census, revenue, employee retention, customer satisfaction, compliance metrics, and net operating income goals while not compromising the quality of care and services.

Requirements

• Direct experience or equivalent with Assisted Living and Memory Care operations.
• Previous experience in a position as a Regional Manager or a Corporate Level position with a strong working knowledge of Senior Housing operations and core business functions.
• Strong financial acumen with a proven track record of driving revenue growth and exceeding set business objectives.
• Strong analytical skills with the ability to review complex programs, processes, and policies to translate into positive performance outcomes through formulating recommendations/strategies for improvement that meet overall goals.
• Proven knowledge of budgeting processes and the ability to read and interpret budgetary and financial reports to determine if revenues and expenditures meet targets.
• Demonstrated ability to present and discuss complex information in a way that establishes rapport, persuades others, and gains understanding and approval.
• Admirable work ethic, a love of learning new things, and a desire to go above and beyond when it really counts.
• Good verbal communication and the ability to read, write, and speak English with residents and coworkers who only speak English.
• Meet all health requirements as specified by state and federal regulations.
• Able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation.
• Valid driver's license and pass a criminal background check.
• Ability to perform job responsibilities with or without accommodation.

Nice To Haves

• Willing to travel 50% of the time.

Responsibilities

• Responsible for frequent and ongoing mentoring and collaboration with the Administrators within the assigned region.
• Identify and proactively adjust financial shortfalls.
• Assist Community Leaders in identifying areas for additional revenue growth through market rates, level of care, ancillary revenue, etc., as well as expense reduction strategies.
• Facilitate and ensure consistent communication among Community Leaders and the Compass leadership team.
• Interact professionally and effectively with all levels of the organization, including residents, family members, vendors, investors, etc.

Benefits

• Accrue vacation and sick time starting your first day!
• 401(k) retirement savings plan after 90 days, with employer match after one year.
• Financial wellness education program.
• Wellness and Fitness Resources with savings discounts.
• Early access pay options
• Career growth through ongoing training programs and mentorship opportunities.
• Medical, Dental, Vision, and Voluntary Benefit options
• Employee and Family Assistance Program to support your emotional wellness.
• Education reimbursement program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed