Regional Director of Operations

OMS MEDICAL BILLING LLC•Addison, TX

91d•$75,000 - $90,000•Hybrid

About The Position

Position Overview The Regional Director of Operations (RDO) is a strategic leadership role responsible for driving operational excellence across our multi-state anesthesia practice. This position oversees daily and long-term resource allocation, surgical scheduling, labor cost optimization, provider workload distribution, and organizational alignment across facilities in seven states. The RDO partners closely with senior executives, clinical leadership, and operational teams to ensure efficient, compliant, and financially sound operations while maintaining clinician satisfaction and high-quality patient care.

Requirements

Surgical operating room experience with a strong understanding of facility accreditation standards (AAAASF & JCAHO) and credentialing processes if possible.
Proficiency in Microsoft Excel and operational/financial software systems.
Strong data analysis skills with the ability to identify trends and translate insights into actionable strategies.
Exceptional leadership, communication, and interpersonal skills to collaborate effectively with clinicians, administrators, and executives.
Demonstrated ability to manage conflict, resolve complex issues, and make sound decisions under pressure.
Strategic, adaptable, and resilient mindset in a fast-paced, multi-state healthcare environment.
Bachelor's degree in Healthcare Administration, Business Management, or related field.

Responsibilities

Direct the strategic allocation of clinicians across multiple states, ensuring efficient surgical schedules and facility coverage.
Monitor and control labor expenses, including PRN staffing and premium labor (locums); coordinate PTO/time-off to optimize utilization while maintaining care quality.
Design and implement coverage grids based on surgical volume forecasts, balancing operational demands with clinician satisfaction and budget parameters.
Partner with Recruiting and HR on clinician acquisition, onboarding, and retention strategies; participate in regional recruitment events as needed.
Act as liaison for clinician performance management and corrective action processes.
Promote equitable workload distribution and clinician well-being to support long-term retention.
Lead pre- and post-contract activities, including kickoff meetings, operational integration, and expectation-setting with new facilities.
Serve as point of contact for technology and software implementations, ensuring smooth adoption across regions and partner with IT support to leverage technical resources.
Collaborate with regional leadership, CMOs, and administrators to align business growth with clinical strategies.
Partner with finance to track operational expenses, evaluate key performance metrics, and drive profitability.
Work with RCM to ensure billing compliance and accuracy; maintain a working knowledge of billing codes to optimize revenue capture.
Act as liaison for billing delays and clinical documentation follow-up to support timely revenue realization.
Ensure adherence to regulatory and accreditation standards (AAAASF, JCAHO) across all facilities, in partnership with credentialing and RCM teams.
Maintain consistent service delivery and operational alignment across multiple states.
Provide flexible operational support for evolving organizational needs as assigned and communicate with Facility administrators daily/weekly to establish a consistent rapport.