Regional Director of Operations - Senior Living

Monarch Communities•New York, NY
•Remote

About The Position

Monarch's mission is to be the leader in developing customized lifestyle options for senior living with a focus on health and wellness. The Regional Director of Operations will report to the Vice President of Field Operations. This position is an exempt, salaried position working remotely covering Delaware, Pennsylvania and the Southern New Jersey area. The role is responsible for the oversight of multiple Senior Living Communities and the management of the communities' Leadership Team. Responsibilities include achieving company goals and census growth, team member relations, business trends, and ensuring company policies and standards are met. The role also involves working alongside Executive Directors to ensure their personal and professional development. Travel to the communities is expected.

Requirements

  • Bachelor's degree in Healthcare Administration, Business or a related field
  • Minimum of five years of multi-site management or regional management experience
  • Proven ability to maintain good regulatory compliance
  • Ability to track industry trends, create business plans, and set team goals in order to maintain company growth
  • Excellent written and verbal communication skills and the ability to lead a team
  • Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications

Nice To Haves

  • Master's Degree preferred

Responsibilities

  • Management of administrative operations and team members
  • Collaborating in developing community budgets and business plans and their execution
  • Ensuring care of residents is of the highest quality and meets state regulations, as well as company standards
  • Working to establish positive team member relations
  • Increasing census growth at each community
  • Overseeing state surveys and ensuring regulatory standards are met
  • Working to implement company programs and values
  • Overseeing a defined return on investment for the company as a whole
  • Identifying business trends that may affect each community
  • Implementing plans and processes to maintain productivity and profitability
  • Holding Executive Directors professionally accountable in order to work towards company goals
  • Traveling to each community to be a present part of the team and provide hands-on leadership
  • Other duties as assigned

Benefits

  • Health Insurance: Medical/Rx, Dental, and Vision
  • Ancillary Benefits: Life Insurance/AD&D, Short Term Disability and Long-Term disability
  • Basic Life & Accidental Death & Dismemberment (AD&D) Insurance
  • FSA (Commuter/Parking)
  • Employee Assistance Program (EAP)
  • 401(k) Retirement with Company Match
  • Paid Time Off (PTO) and Holidays
  • Tuition Reimbursement
  • Employee Referral Bonus
  • Resident Referral Bonus
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