REGIONAL DIRECTOR OF FOOD OPERATIONS ( PROVIDENCE HEALTHCARE) SEATTLE/SPOKANE WA

Compass Group•WA, WA

2d•$140,000 - $145,000

About The Position

Morrison Healthcare is seeking a Regional Director of Operations to lead, manage, and inspire senior managers and other leaders across an assigned region. As a member of the regional leadership team, the Regional Director provides planning, direction, and guidance to accounts in the territory while building and maintaining strong client relationships. The role is accountable for achieving operational and financial goals in a dynamic healthcare foodservice environment. The position owns the accounts and financial results for the assigned territory, including reporting, forecasting, and budgeting. It represents the healthcare team to senior clients, serves as an escalation point, and works with regional colleagues on sales, retention, and other initiatives. The role also supports a positive regional culture, develops leaders and succession plans, and helps ensure consistent administration of company policies and procedures. Extensive travel is required.

Requirements

Bachelor’s or master’s degree, or eight years of progressive experience in multi-unit foodservice in healthcare, hospitality management, environmental services, or another support services area in place of a degree.

Nice To Haves

Strong senior-leadership background with exposure to contract and budget management, customer service, people development, food services, and negotiations.
Proven record of business growth and team leadership, with strong financial acumen.
Ability to think quickly, analytically, strategically, and accurately.
Expert client relationship, influencing, listening, and written and verbal communication skills.
Inclusion-minded, proactive, positive, professional, flexible, and resilient approach.
Initiative, ownership, multitasking, prioritization, and organization skills.
Proficiency with Microsoft Suite.

Responsibilities

Lead, manage, and inspire directors and their teams to provide high-quality service.
Build strong client relationships and drive achievement of key performance indicators, including profitability, safety, and engagement.
Participate in the regional leadership team, communicating with peers to share best practices, mitigate risks, champion diversity, and build community.
Own all accounts within the assigned territory, gather input from key partners, communicate thoughtfully, and make decisions that balance risks, rewards, and short- and long-term implications.
Support the Regional Vice President in setting the region’s cultural tone and meet regularly with the extended team to promote transparency, understanding, safety, accountability, and alignment.
Represent the healthcare team to senior clients in the territory and act as an escalation point.
Work with regional team members to support smooth sales and retention processes for accounts, including presentations and negotiations.
Collaborate with key partners on regional initiatives.
Support leadership development with the Regional Vice President, conduct performance evaluations, and plan for succession, with a focus on multi-unit management skills.
Maintain a full understanding of operational roles.
Own the territory’s financial results and P&L, and work with the leadership team on accurate reporting, forecasting, and budgeting.
Ensure consistent and fair administration of policies and procedures.
Recognize and anticipate marketplace trends and participate in regional strategic planning meetings.