Regional Director of Operations

Vitana Pediatric & Orthodontic Partners•Plantation, FL

38d•Hybrid

About The Position

As a rapidly growing organization, we are looking for a full-time Operations Director (OD) with strong business acumen and a proven track record of leadership. You will be responsible for the overall operations and success of the practices by performing the following: Drive revenue growth by overseeing orthodontic exam performance, managing pediatric dental productivity, and managing collections Achieve profitability targets through cost controls, overseeing payments and identifying new cost efficiencies Build great teams by promoting company culture, coaching and development of staff, organizing team events, and working alongside HR for hiring needs Maximize patient satisfaction by ensuring customer service and attractive facilities, while also resolving any patient escalations Create and maintain a successful schedule for all clinical staff in the practice Consistent communication with office staff and supervisors to address issues and review KPIs Execute, promote, and collaborate on regional marketing and community engagement strategies Assist in practice-level HR duties such as enforcing the employee handbook, disciplinary action, pay structure, and performance reviews Assure compliance for federal, state, and dental board guidelines Oversee and manage new projects, such as new software implementation

Requirements

Strong organizational skills, analytical, and attention to detail
Humble yet confident leadership skills with strong interpersonal abilities
Strong verbal and written communication skills
Ability to multi-task and prioritize as needed
Ability to drive, have a valid driver’s license, and periodically travel
3+ years in dentistry and / or a dental service organization
Experience leading teams of 10+ people
Experience managing a P&L or achieving revenue targets

Nice To Haves

Bachelor’s degree preferred

Responsibilities

Drive revenue growth by overseeing orthodontic exam performance, managing pediatric dental productivity, and managing collections
Achieve profitability targets through cost controls, overseeing payments and identifying new cost efficiencies
Build great teams by promoting company culture, coaching and development of staff, organizing team events, and working alongside HR for hiring needs
Maximize patient satisfaction by ensuring customer service and attractive facilities, while also resolving any patient escalations
Create and maintain a successful schedule for all clinical staff in the practice
Consistent communication with office staff and supervisors to address issues and review KPIs
Execute, promote, and collaborate on regional marketing and community engagement strategies
Assist in practice-level HR duties such as enforcing the employee handbook, disciplinary action, pay structure, and performance reviews
Assure compliance for federal, state, and dental board guidelines
Oversee and manage new projects, such as new software implementation