Regional Director of Operations (East), MultiPro Property Solutions

Valet Living•Tampa, FL

9d•$130,000 - $150,000•Remote

About The Position

MultiPro Property Solutions is seeking a results-driven Regional Director to lead our Eastern operations with a sharp focus on profitability, operational excellence, and client satisfaction. Reporting to the President, this hands-on leader will oversee multiple branches across Florida and Georgia. If you excel in scaling teams, turning around underperforming branches, and driving revenue across multi-family services, this role offers a unique opportunity to shape the success of a growing business unit.

Requirements

10+ years in regional operations with multi-location oversight and full P&L accountability.
Proven success launching and turning around Branch operations in high-growth, service-based industries.
Experience in multi-family services, specifically make-ready, repair & maintenance, or CapEx, is highly preferred.
Bachelor’s degree required; Master’s degree preferred.
Strong background in KPI management, forecasting, and cross-functional leadership.
Track record of hiring, coaching, and retaining high-performing branch-level talent.
Strong written and verbal communication skills, with the ability to lead across levels and functions.
Skilled in Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams).
Must be able to walk properties, navigate stairs, and lift up to 25 lbs.
Work may involve exposure to outdoor environments in varying weather conditions.
Valid driver’s license and acceptable driving record required.
Availability to work irregular hours based on business needs.

Responsibilities

Oversee all aspects of branch operations within your region, ensuring each location meets revenue, gross profit, and EBITDA targets.
Recruit, train, and mentor Branch Managers to lead high-performing local teams focused on execution and growth.
Lead new market launches and guide turnaround efforts for underperforming branches.
Own full regional P&L responsibility and manage resource planning to support current operations and future growth.
Deploy our full suite of Make-Ready, Repair & Maintenance, and CapEx services in partnership with local teams to meet client needs and revenue goals.
Prepare and present operational and financial performance updates on a monthly, quarterly, and annual basis.
Champion service consistency, retention, and satisfaction through site visits, quality checks, and proactive communication.
Implement KPIs, streamline processes, and drive adoption of companywide systems and initiatives.
Reinforce safety standards and protocols at every branch location.
Champion regional readiness for new initiatives and operational transformation.