Regional Director of In-House Marketing

Holiday Inn Club Vacations•Myrtle Beach, SC

About The Position

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you. The Regional Director of Marketing is to ensure all Resort Guest Services teams are operating in a professional and organized manner while providing a positive world-class experience to our owners and sales tour guests. The position must also support the organization’s mission to provide superior quality, lasting value, and outstanding customer service through the day-to-day workflow processes that affect the organization. The Regional Director of Marketing will provide strategic direction, leadership and development to all Resort Guest Services teams.

Requirements

Bachelor’s degree in Sales, Marketing or Business Administration preferred.
Minimum of five years of timeshare experience, including two within Timeshare Marketing or Sales operations.
Proven ability to develop strategic direction by analyzing current business results and anticipated business conditions.
Superb presentation skills with experience conveying information in a clear, focused and concise manner.
Strong and proactive decision-making ability and strong problem resolution skills.
Strong goal orientation and advanced knowledge of Marketing concepts.
Experience identifying and resolving problems arising from employee relation issues, customers, policy/procedural changes, etc. Excellent customer service skills.
Gather and summarize data for reports, find solutions to various problems, prioritize work, and meet deadlines.
Interact and communicate with individuals at al levels of the organization requiring excellent verbal and written communication skills. Attention to detail and follow through.
Compelling leadership abilities. Persuasive interpersonal skills to gain acceptance of an idea, plan, activity, service or product from guests and co-workers.
Strong work ethic, high energy level and positive attitude. Strong administrative, organization and planning skills.
Pursuit of continuous improvement, enhance or increase personal knowledge and skills that will assist in job performance.

Responsibilities

Achieves departmental written budgetary objectives for tours, sales volume and VPG for all the Sales and Marketing Departments in the Region.
Ensures tour conversions by tour source are exceeding budget and manage tour waves to maximize tour opportunities and balance.
Directly accountable for achieving performance goals while managing cost to ensure profitability.
Analyzes and aligns appropriate staff levels to support Marketing’s strategies.
Maintains and constantly improves the Company’s competitive position.
Assists the Marketing leaders in evaluations and coaching for continuous improvement to meet all minimum production standards.
Ensures seamless communications and works closely with Sales department.
Provides development, mentoring and clear expectations to all team members in each job-related function.