Regional Director of Food and Beverage - Illinois and Texas

Spectrum Retirement Communities•Libertyville, IL

1d•Hybrid

About The Position

The Regional Director of Food and Beverage provides strategic direction to all Food and Beverage departments of assigned communities. The position works with community Food and Beverage Directors on maintaining program standards, conducting training, and ensuring resident satisfaction. In this position, the main responsibilities include: Ensure compliance with Spectrum’s Food and Beverage standards for front of the house, back of the house and key performance improvement metrics. Coach and train new Food and Beverage Directors to Spectrum standards and expectations. Support Food and Beverage Directors in training all restaurant staff to success. Regularly visit assigned communities to audit Food and Beverage program and coach Food and Beverage Director on program improvements. Provide written feedback and follow up actions with completion timeline to Food and Beverage Director and Executive Director. Drive favorable customer satisfaction by offering excellent service, high food quality and resident choice. Must be in assigned communities at least three days per week, on average, as agreed upon with Vice President of Food and Beverage.

Requirements

Bachelor’s degree or diploma in Culinary, Hospitality Management or related field.
5 years supervisory experience in kitchen operations with expertise in the front and back of the house.
Advanced knowledge of food & beverage products, food handling and preparation processes, kitchen operations, relevant rules, regulations and quality standards.
Expert knowledge of and skilled in operation, oversight, and training of all kitchen equipment.
Competent in conflict and crisis management.
Demonstrated ability to work independently and troubleshoot problems with speed and efficiency.
Must have the ability to handle multiple tasks and priorities and have excellent time management and organizational skills.
Ability to learn new tasks, software or management techniques.
Demonstrate a “can do” attitude with the understanding that resident care is the responsibility of each team member.
Responsible for maintaining and promoting a safe community and workplace.
Contribute to a positive work environment and the community achieving financial goals.

Nice To Haves

Senior living experience preferred.

Responsibilities

Ensure compliance with Spectrum’s Food and Beverage standards for front of the house, back of the house and key performance improvement metrics.
Coach and train new Food and Beverage Directors to Spectrum standards and expectations.
Support Food and Beverage Directors in training all restaurant staff to success.
Regularly visit assigned communities to audit Food and Beverage program and coach Food and Beverage Director on program improvements.
Provide written feedback and follow up actions with completion timeline to Food and Beverage Director and Executive Director.
Drive favorable customer satisfaction by offering excellent service, high food quality and resident choice.
Must be in assigned communities at least three days per week, on average, as agreed upon with Vice President of Food and Beverage.