Regional Director of Facilities Management

Rise Association Management Group•Houston, TX

2d•Onsite

About The Position

Rise Association Management Group is seeking an experienced and results-driven Director of Facilities to lead facilities operations across a portfolio of condominium, high-rise, and community association properties. This is a senior leadership role responsible for developing and overseeing maintenance operations, preventative maintenance programs, capital projects, vendor performance, compliance initiatives, and facilities personnel. The Director of Facilities will serve as the subject matter expert for property maintenance and building operations while partnering with community managers, general managers, Boards of Directors, and vendors to ensure our communities are maintained to the highest standards. The ideal candidate has extensive experience managing facilities operations for multiple properties, strong leadership skills, and a proven ability to build accountability within teams while delivering exceptional service to clients. This role is well-suited for a proactive leader who enjoys solving complex operational challenges, improving processes, and driving results.

Requirements

Minimum 5+ years of facilities management experience required
Experience managing multiple properties, facilities teams, or regional operations strongly preferred
High-rise, condominium, HOA, commercial, hospitality, or multifamily facilities experience preferred
Experience overseeing capital improvement projects and vendor contracts required
Previous leadership experience managing direct reports required
Strong leadership, coaching, and team development skills
Excellent project management and organizational abilities
Strong understanding of building systems, preventative maintenance, and facilities operations
Ability to manage multiple priorities and deadlines simultaneously
Excellent communication and relationship-building skills
Strong problem-solving and decision-making abilities
Ability to influence outcomes and drive accountability across teams
Experience with work order management systems and maintenance software
Proficiency in Microsoft Office Suite
Experience reviewing project budgets, proposals, and maintenance-related financials preferred

Responsibilities

Lead, develop, and hold accountable maintenance personnel across a portfolio of managed properties
Establish performance expectations, operational standards, and maintenance best practices
Coach, mentor, and develop facilities staff to improve performance and professional growth
Promote a culture of accountability, safety, responsiveness, and operational excellence
Assist with recruiting, onboarding, training, and performance management of maintenance personnel
Oversee maintenance operations for condominium, high-rise, and community association properties
Ensure work orders are completed professionally, efficiently, and within established service standards
Develop and manage preventative maintenance programs to protect community assets and reduce long-term costs
Conduct operational reviews and property inspections to identify maintenance concerns and improvement opportunities
Serve as a technical resource for community managers, general managers, and Boards of Directors
Provide leadership and oversight for capital improvement projects, major repairs, and facility upgrades
Review project scopes, proposals, budgets, and timelines
Coordinate with engineers, contractors, consultants, and vendors to ensure successful project execution
Monitor project progress, costs, and quality standards
Manage vendor relationships and evaluate vendor performance across the portfolio
Oversee testing, inspections, permitting, and compliance-related activities
Ensure properties remain compliant with applicable local, state, and federal regulations
Support emergency preparedness planning and building safety initiatives
Maintain awareness of evolving building systems, maintenance standards, and industry best practices
Partner with Community Managers and General Managers to provide operational guidance and facilities expertise
Attend Board meetings and client meetings as needed
Assist Boards with long-term maintenance planning and capital reserve considerations
Communicate effectively with clients regarding maintenance initiatives, project status, and operational recommendations