Regional Director of Dining Services (KS, NE, MO)

Cedarhurst Senior Living • Kansas City, MO

just now • Hybrid

About The Position

The Regional Dining Services Director reports to the Corporate Executive Chef and is responsible for the oversight, training, and support of Dining Services departments across assigned Cedarhurst communities. This role partners with Executive Directors and the regional team to ensure every community meets Cedarhurst standards for food quality, presentation, service, safety, and budget performance. Responsibilities include hiring support for new Dining Services Directors, ongoing training for both new and tenured DSDs, quality assurance and health department compliance, site visits with written follow-up, and leading the dining portion of the pre-opening process for new communities. This role requires frequent weekly travel across assigned communities (KS, NE, MO) and includes an auto and phone allowance.

Requirements

• Bachelor’s Degree 2-5 years of experience OR accredited culinary training
• Three (3) years of dining experience in a senior care community with proven leadership and organizational skills, state required food preparation license required.
• ServSafe® certification, required
• Applicable State licensure, required
• Collaborative team player able to establish effective working relationships with team members.
• Previous staff management and/or coaching and mentoring of dining services team experience.
• Demonstrated experience in promoting a high level of customer service and hospitality towards and among all residents, associates, and visitors
• Possess an appreciation of seniors and an understanding of the aging process.
• Must possess a general knowledge of laws and restrictions regarding Assisted Living care, as well as a solid understanding of opportunities and limits of other levels of care within senior living.
• Must exhibit and promote a high level of customer service, hospitality, curiosity and friendliness towards all prospects, residents, visitors, employees, and the overall community.
• Must possess valid driver’s license and vehicle.

Responsibilities

• Provide support and knowledge to Executive Directors with interviewing and screening process for new DSD’s
• Continuous training and follow up with incoming and tenured Dining Services Directors on all vendor accounts, menu systems, budgets, and Cedarhurst Dining programs.
• Maintain consistent supervision of community Dining Service departments as assigned by the Executive Director, Regional Directors, Senior Regional Dining Services Director, Corporate Executive Chef and COO
• Ensure that Quality Assurance schedule is being followed at assigned communities
• Ensure that all FDA, State, County, and Local health department guidelines are adhered to on a shift – by - shift basis
• Ensure that all DSD’s and attached staff have current food safety certifications, as required
• Oversee assigned departments for menu, presentation, and service standards compliance
• Coordinate with the RDO and Executive Directors for each community to ensure budgetary compliance
• Produce and distribute a Community Site Visit report at each visit and distribute accordingly. Follow up on the noted topics with ED and DSD for that community
• Ensure that all assigned communities are completing all daily food safety checks including food temperature logs, refrigeration logs, titration logs, and cleaning logs
• Coordinate sampling of meals at assigned communities. Ensure that all food served meets quality standards
• Coordinate oversight of dining service during meal periods at assigned communities to include “restaurant quality” atmosphere
• Train (ongoing) all Dining Services leaders and team members on proper food quality and presentation techniques
• Coordinate the planning and implementation of the Pre-Opening process for each assigned new community, including assisting the ED in staffing, preparing the Dining space(s), communicating with local and state health departments, coordinating vendor schedules, and installing all Cedarhurst systems according to the Pre-Opening task list
• Provide ongoing support for each community in customizing and enhancing standards, guidelines, logs, and checklists as needed
• Assist in facilitating and attending community Food Focus Groups, resident Council Meetings, and other resident groups, as needed
• Ensure that quality ordering standards are met for all food purchases
• Maintain safety standards as outlined by Cedarhurst guidelines for infection control
• Assist with inter-departmental events for holidays, activities, and celebrations
• Available to travel as needed
• Perform other duties as assigned by the Corporate Executive Chef

Benefits

• Medical insurance
• Life insurance
• Long-term disability coverage
• 401(k) plan with company match (after one year of service) for eligible employees
• Access to our St. Louis Home Office, which includes an on-site gym with brand new equipment, personal training, group classes, and stretching sessions (for visiting or office-based team members)
• Catered lunches and regular team events at our Home Office
• Auto and phone allowance to support you in a mobile, travel-based role

What This Job Offers

• Job Type: Full-time
• Career Level: Senior