Regional Director of Clinical Survey
Gentiva Hospice•Madison, WI
•Remote
About The Position
The Regional Director of Clinical Survey is responsible for supporting field operations in achieving and maintaining compliance with all applicable regulatory and accreditation standards. This role partners with branches to prepare for and successfully navigate internal and external surveys, including state licensure, federal certification, and accreditation reviews. The role also leads the development and execution of corrective action plans in response to survey findings, partnering with clinical, operational, compliance, and legal leadership to ensure sustainable resolution and continuous improvement.
Requirements
- Registered Nurse (RN) required
- Active, unencumbered RN license (if applicable)
- Valid driver’s license
- Automobile liability insurance
- Minimum of two (2) years of leadership experience
- Microsoft Excel (intermediate proficiency)
- Microsoft PowerPoint (basic proficiency)
- Electronic medical record systems (HCHB preferred)
- Standard office and remote communication tools
- Strong knowledge of state and federal healthcare regulations
- Ability to manage confidential and sensitive information
- Strong organizational and time management skills
- Effective communication across field and executive audiences
- Sound judgment and problem-solving capability
- Ability to manage multiple priorities in a fast-paced environment
- Ability to interpret regulatory requirements and translate them into actionable operational strategies that improve survey outcomes and compliance performance.
- Demonstrates presence and the ability to influence and build credibility quickly across diverse teams and leadership levels
- Highly self-directed with strong ownership, accountability, and disciplined follow-through
- Comfortable operating in ambiguity, adapting approach based on market dynamics and evolving business needs
- Strong emotional intelligence with the ability to coach, challenge, and motivate others effectively in field settings
- Results-driven with the ability to balance strategic thinking and hands-on execution in a fast-paced, performance-oriented environment
Nice To Haves
- Bachelor’s degree in Nursing preferred
- At least three (3) years in hospice and/or home health industry preferred
- Experience with regulatory surveys, audits, and compliance oversight strongly preferred
Responsibilities
- Support branches in preparation for regulatory surveys, audits, and inspections
- Interpret and apply state and federal regulations to operational practices
- Lead and oversee corrective action plans resulting from survey deficiencies
- Partner with operational, clinical, compliance, and legal teams to mitigate risk
- Monitor and ensure adherence to regulatory and company standards
- Provide guidance and education to field leadership on survey readiness and compliance expectations
- Analyze data and documentation to identify trends and opportunities for improvement
- Participate in committees, special projects, and cross-functional initiatives
- Promote continuous improvement in policies, procedures, and documentation
- Maintain consistent communication with leadership regarding risks and compliance concerns
- Uphold company core values and ensure adherence to organizational policies
Benefits
- Competitive Pay
- 401(k) with Company Match
- Career Advancement Opportunities
- National & Local Recognition Programs
- Teammate Assistance Fund
- Medical, Dental, Vision Insurance
- Generous Paid Time Off + 7 Paid Holidays
- Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
- Education Support & Tuition Assistance
- Company-paid Life & Long-Term Disability Insurance
- Voluntary Benefits (Pet, Critical Illness, Accident, LTC)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
