Regional Director of Clinical Operations
About The Position
The primary purpose of this position is to implement the best operational practices, consistent systems and process improvements across all PACE Organizations. Demonstrates TH PACE values consistently and leads by example with all internal and external customers and works collaboratively across all TH PACE divisions. Model and integrate Trinity Health/TH PACE mission, values, and behaviors in all actions. Lead by example to foster a warm, collaborative, and service-focused environment. Execute work within a cross-functional, team-oriented culture. Provide strategic leadership: set vision, align resources, drive growth, and lead change. Develop and execute plans to achieve operational and organizational goals. Build strong partnerships across teams; resolve conflicts and drive collaboration. Manage department budget; oversee purchasing and identify cost-saving opportunities. Lead, coach, mentor, and evaluate staff; address performance through direct and effective communication. Ensure compliance with all regulatory requirements, policies, and ethical standards. Support business continuity, disaster recovery, and crisis response planning. Identify and implement operational best practices across PACE programs. Lead clinical operations initiatives across PACE clinics, home health, and in-home care. Drive continuous improvement and standardization across programs. Analyze performance metrics and address operational variances; serve as a clinical operations resource. Accountable for achieving clinical outcomes and performance targets. Assess nursing competencies and partner on development planning. Review, update, and standardize clinical policies and procedures.
Requirements
- Bachelor’s degree in Nursing required
- 5+ years healthcare experience preferred in outpatient, ambulatory, or managed home care
- Prior supervisory experience required
- Specialty certification required within 3 years (e.g., Gerontological Nursing, Nurse Executive)
- Strong knowledge of clinical practices, long-term care, and applicable regulations
- Proven leadership, business acumen, and sound decision-making skills
- Ability to work independently, manage change, and resolve conflict effectively
- Excellent written, verbal, and presentation communication skills
- Strong collaboration skills with experience working across teams and stakeholders in virtual environments
- Proficiency in Microsoft Office and familiarity with healthcare systems
- Strong analytical, critical thinking, and problem-solving skills
- Highly organized with ability to manage multiple priorities in a fast-paced environment
- Strong customer service focus and adaptability to changing priorities
- High accountability with ability to research, analyze, and synthesize information
- Ability to travel up to 25%, will visit PACE locations as needed in multiple states.
Nice To Haves
- Master’s degree preferred
- Minimum one (1) year teaching or instructor experience, with planning and developing educational materials, preferred.
Responsibilities
- Demonstrates TH PACE values consistently and leads by example with all internal and external customers and works collaboratively across all TH PACE divisions
- Model and integrate Trinity Health/TH PACE mission, values, and behaviors in all actions.
- Lead by example to foster a warm, collaborative, and service-focused environment.
- Execute work within a cross-functional, team-oriented culture.
- Provide strategic leadership: set vision, align resources, drive growth, and lead change.
- Develop and execute plans to achieve operational and organizational goals.
- Build strong partnerships across teams; resolve conflicts and drive collaboration.
- Manage department budget; oversee purchasing and identify cost-saving opportunities.
- Lead, coach, mentor, and evaluate staff; address performance through direct and effective communication.
- Ensure compliance with all regulatory requirements, policies, and ethical standards.
- Support business continuity, disaster recovery, and crisis response planning.
- Identify and implement operational best practices across PACE programs.
- Lead clinical operations initiatives across PACE clinics, home health, and in-home care.
- Drive continuous improvement and standardization across programs.
- Analyze performance metrics and address operational variances; serve as a clinical operations resource.
- Accountable for achieving clinical outcomes and performance targets.
- Assess nursing competencies and partner on development planning.
- Review, update, and standardize clinical policies and procedures.
Benefits
- Comprehensive benefit including 1st Day medical coverage, dental, vision, paid time off, 403B and educational assistance.
- Access to daily pay and employee referral incentives.
- Supportive environment with a patient-centered focus.
- Opportunities for professional development.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
