Regional Director Eastern PA/NJ

Crossroads Treatment Centers•Greenville, SC

5d•Hybrid

About The Position

Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients.

Requirements

Bachelor’s degree in Behavioral Health, Healthcare, or a related field preferred; equivalent combination of education and relevant experience will be considered.
Master’s degree in Human Services, Behavioral Health, or a related field preferred.
Minimum of five years of leadership or management experience required.
Experience in substance use disorder treatment and/or mental health services strongly preferred.

Responsibilities

Manage 25 OBOT centers ("Office-Based Opioid Treatment", an outpatient medication-assisted treatment for opioid use disorder) and is responsible for delivering consistent business results by setting clear performance expectations, executing against key performance indicators, and balancing short-term demands with long-term strategic priorities.
Establish and drive achievement of business goals, objectives, and Key Performance Indicators
Develop and communicate a clear regional strategy aligned with organizational objectives
Execute strategy while identifying potential gaps, enabling risk mitigation efforts, while ensuring consistent performance delivery
Lead regional talent management efforts, including but not limited to attracting, onboarding, engaging, developing, and retaining high-performing talent
Foster a high-performing and inclusive culture rooted in trust, accountability, collaboration, and continuous improvement.
Proactively address performance, talent, and operational challenges to sustain business success
Manage full P&L responsibility for multiple centers, including budgeting, forecasting, and financial performance optimization; monitor key financial metrics, identify risks, and implement strategies to protect and grow profitability
Balance short-term operational demands with long-term strategic priorities
Analyze and respond to local market dynamics, customer needs, and competitive landscape
Ensure compliance with regulatory and industry standards while adapting to evolving trends
Promote cross-functional collaboration to optimize efficiency, performance and execution
Drive continuous improvement and innovation to enhance productivity, margins, and growth
Build and maintain strong relationships with internal and external stakeholders