Regional Director Admissions, Access and Assessment

Newport Healthcare•Brooklyn Park, MN

2d•Onsite

About The Position

The Regional Director of Access and Assessment provides clinical and operational leadership for the PrairieCare team responsible for initial access screenings and full clinical assessments. The role covers assessment and access across our inpatient psychiatric hospital and six outpatient locations around the Minneapolis/St. Paul area.

Requirements

Master’s degree in psychology, counseling, social work, marriage and family therapy, psychiatric nursing, or a related therapeutic field (required)
Licensed, or expectation of immediate application for licensure after hire, in the State of Minnesota as an LICSW, LMFT, LPCC, LP, APRN, or equivalent clinical license (required)
Experience leading interdisciplinary workflows involving clinicians, psychiatrists, nursing, registration, utilization review, financial counseling, and site operations (required)
Experience with behavioral health level-of-care determination, medical necessity review, safety assessment, suicide risk assessment, and crisis triage (required)

Nice To Haves

Five (5) years’ experience in behavioral healthcare; psychiatric intake, access, crisis triage, admissions, or clinical assessment (preferred)
Three (3) years’ progressive leadership experience in behavioral health, access, assessment, admissions, inpatient, PHP, IOP, RTC, or outpatient services (preferred)

Responsibilities

Provide leadership to the Access & Assessment Department and cultivate the department as one integrated team able to complete standardized access screens and triage across entry points
Overseeing the initial triage of all incoming patient contacts, including online web form inquiries, phone calls, family referrals, provider referrals, hospital referrals, and emergency department referrals
Working in tight collaboration with the Admissions Director and partnering with medical staff, nursing, site leadership, service line leadership, and business development to maintain timely access and effective patient flow
Leading the full clinical assessment workflow to determine the appropriate level of care for each candidate—clinic, IOP, PHP, residential, inpatient, or referral to another resource
Providing leadership in quality management issues, and developing and implementing department policies and procedures
Ensure department practices comply with EMTALA principles, hosptial, payer, and DHS/MHCP requirements and licensing expectations and regulatory standards
Partnering with the Admissions Director to ensure seamless handoff of patients to operational intake, insurance verification, registration, prior authorization (if needed), scheduling, and admission