Regional Contents Consultant

YA GroupAtlanta, SC
$65,000 - $85,000Remote

About The Position

As a YA Regional Contents Consultant, you will provide high-quality consulting services related to contents and business personal property losses on behalf of YA's clients, which include insurance companies, third-party administrators, independent adjusters, businesses, and insureds. YA Regional Contents Consultants are responsible for evaluating, documenting, and analyzing complex contents losses, including physical inventories, restoration versus total-loss assessments, valuation, and claim documentation review. Regional Contents Consultants serve as a key point of contact throughout the assignment and work closely with clients, insureds, restoration vendors, and YA's internal Contents and Valuation teams. Regional Contents Consultants are expected to exercise a significant degree of independent judgment when evaluating loss conditions, considering restoration and replacement alternatives, assessing supporting documentation, and developing accurate, defensible work products. This role requires strong technical knowledge, attention to detail, and an understanding of the financial and operational significance of the consulting services being performed.

Requirements

  • 7–10 years of relevant contents restoration, contents consulting, property insurance, project management, or large-loss experience.
  • Strong understanding of contents and business personal property claims, including inventory development, restoration processes, and total-loss evaluation.
  • Experience conducting physical inventories and documenting complex residential and commercial contents losses.
  • Knowledge of Replacement Cost Value (RCV), Actual Cash Value (ACV), depreciation, and market-based valuation methodologies.
  • Experience reviewing restoration estimates, invoices, receipts, inventories, and supporting claim documentation.
  • Strong Microsoft Excel skills and experience working with high-volume inventory and valuation data.
  • Strong written and verbal communication skills.
  • Demonstrated ability to independently manage assignments, timelines, and client expectations.
  • Ability to travel is required, including deployment to large-loss and complex assignments.

Responsibilities

  • Conducts on-site inspections and field assessments of affected contents and business personal property.
  • Develops and oversees detailed physical inventories, including photographs, descriptions, quantities, and condition documentation.
  • Evaluates contents for restoration versus total loss and provides recommendations regarding salvageability and replacement.
  • Reviews and analyzes inventories, estimates, invoices, receipts, photographs, and other supporting claim documentation.
  • Performs RCV/ACV valuation, inventory verification, reconciliation, and estimate or invoice audits.
  • Supports total-loss inventory recreation when contents are destroyed, disposed of, or unavailable for inspection.
  • Manages field operations and project workflows on large and complex contents assignments.
  • Prepares preliminary reports, ROM assessments, inventories, valuation reports, and other client deliverables.
  • Communicates regularly with clients, adjusters, insureds, contractors, restoration vendors, and other project stakeholders.
  • Leads client meetings and provides regular updates regarding assignment scope, timelines, findings, and deliverables.
  • Coordinates with YA's internal Contents and Valuation teams to ensure accurate, timely, and defensible work products.
  • Provides technical oversight, mentorship, and quality control review of junior consultant work product.
  • Maintains organized job files, documentation, correspondence, and project records.
  • Supports litigation matters, pre-loss assessments, and business development initiatives as needed.

Benefits

  • Employee-focused culture
  • Strong commitment to work-life balance
  • 100% Remote work
  • Flexible vacation
  • Paid family care/sick leave
  • Parental leave
  • Comprehensive benefits
  • 401k w/match
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