Regional Computer Operations Support Analyst (COSA) T4

Archarithms Inc•Colorado Springs, CO

6h•Onsite

About The Position

Arcarithm is seeking a Regional Computer Operations Support Analyst (COSA) T4 to join a team reporting to the C2BMC Watch Officer (CWO). This role involves daily system monitoring, operations, and maintenance of C2BMC systems within a 24/7 operations and test environment. The selected candidate will provide first-level technical support to the warfighter, troubleshoot hardware, software, and network issues, and document/report all events. They will receive tasking for operations, test, and real-world events, assist with installations, and manage user accounts under the guidance of SMEs and the ISSO. This position requires the ability to solve problems of limited to moderate scope and complexity, working under close or very general supervision.

Requirements

Sound background and experience supporting the operations and maintenance of large-scale computer and communications systems/network environments.
Sound background and experience in system and/or network administration, including UNIX, Linux, Windows, Cisco, and Juniper environments.
Sound background and experience troubleshooting hardware and software components.
Proficiency with Microsoft Word, Excel, and PowerPoint.
Must possess a DoD 8140 certification at the IAT Level II or higher (Security+ CE, SecurityX, CCNA Security, CySA+, GICSP, GSEC, SSCP, CASP+ CE, or CISSP).
Candidate must maintain the required DoD 8140 certification for the duration of the contract.
Minimum active DoD Secret clearance required.

Nice To Haves

Experience with and knowledge of the C2BMC System or Missile Defense Systems.
Active TS/SCI clearance preferred.

Responsibilities

Providing first-level technical support to the warfighter.
Performing initial troubleshooting of local C2BMC hardware, software, and network issues.
Documenting and reporting all events and issues to the C2BMC Watch Officer (CWO).
Receiving tasking and direction from the CCC for operations, test, and real-world events.
Assisting with hardware and software installations as directed by local Subject Matter Experts (SMEs).
Creating and maintaining user accounts as directed by the local Information System Security Officer (ISSO).
Performing other duties and assignments as required.