Regional Compliance Manager

Abby Care•San Francisco, CA

1d•Hybrid

About The Position

Abby Care is building the leading AI-native platform for family-led care. America is facing a growing care crisis. Millions more people need care at home than ever. Over 50 million family caregivers support loved ones without the tools, training, or recognition they deserve. We believe families are the largest untapped caregiving workforce in America, and that technology can help them deliver better care while driving stronger outcomes and greater transparency across the healthcare system. Abby Care combines clinical oversight with an AI-powered platform to train, enable, and support family caregivers in delivering high-quality care at home. Our platform helps health plans and government partners better understand, verify, and improve care in the home. We expand access to care, reduce reliance on higher-cost settings, and help ensure public dollars are spent effectively. We are proud to partner with leading health plans, providers, and community organizations and are backed by top VCs. We envision a future where family-led care is a core part of the healthcare system. Abby Care is building that future. Join us in solving one of the most important challenges of our time.

Requirements

5-10 years of healthcare experience with 3-5 years in healthcare compliance.
Working knowledge of state health care regulatory frameworks, including licensure, survey and audit processes, and Medicaid program requirements
A track record of operating independently, managing competing priorities across multiple markets, and partnering credibly with operations leadership
Willingness and ability to travel to your assigned markets (25–40%)

Nice To Haves

Home health, HCBS, and/or Medicaid program compliance experience
Hands-on experience leading or supporting state licensure surveys and plans of correction
CHC certification or comparable compliance credential
Multi-state compliance experience
Diverse healthcare expertise integrating operational excellence, quality outcomes, regulatory compliance and strategic leadership.

Responsibilities

Own licensure and survey readiness. Lead preparation, on-site execution, and response for state licensure surveys, audits, and inspections in your states — including drafting plans of correction and driving every finding to closure.
Localize policies and procedures. Adapt and maintain operational policies and procedures for your states, capture state-specific regulatory variations, help develop the state-specific components of enterprise policies, and keep everything current as rules change.
Track the regulatory landscape. Monitor state-level developments in your markets — Medicaid bulletins, agency guidance, licensure rule changes, payor policy updates — translate them into actionable operational changes, and feed them to compliance leadership for enterprise integration.
Deliver training that sticks. Bring compliance training to your state operating teams, including onboarding, role-specific content, and refreshers tied to regulatory change, and help build the state-specific content behind it.
Monitor and remediate. Execute state-level program monitoring, support enterprise audit activities in your markets, and make sure findings get fixed — with trends flowing back into updated policies and training.
Be the partner operations counts on. Serve as the standing compliance partner to state operations leadership and the first call when a compliance issue arises in your states.
Your scope covers every health care delivery program we operate in your states today — Medicaid home health, HCBS waiver programs, and family caregiver services — and will grow to absorb new programs as we do.

Benefits

Competitive compensation packages that reflect the value you bring.
Annual company performance bonus.
Comprehensive health coverage that works for you.
High-quality medical dental and vision options, including a $0 deductible PPO and a company-funded HSA.
Employer-paid life and disability insurance.
Generous paid time off.
10 paid company holidays.
HSA contributions.
Optional FSA and commuter benefits.
Full coverage of all 401(k) account fees.
Paid parental leave to support your growing family.