Regional Complex Sales Manager- Security

Johnson Controls•Raleigh, NC

22h•Remote

About The Position

Johnson Controls is seeking a Regional Complex Sales Manager to coach and support local selling managers in driving product and solution sales across the region. This role helps build a high-performance sales culture, strengthen customer partnerships, and create growth opportunities across long-term accounts and new service lines. In this regional leadership role, you will guide local market sales leaders to improve sales execution, forecasting discipline, pipeline health, and customer engagement. You will help ensure the region is aligned on commercial priorities, supported by strong coaching, clear operating cadence, and cross-functional collaboration.

Requirements

Specific domain experience – 7+ years running a business
Bachelor's degree or equivalent experience.
5+ years of people leadership experience.

Nice To Haves

Experience with contracting
understand S&OP
construction legalities
procurement
functional support structures
change management
Fostering and maintaining customer satisfaction
Building high performing teams
Executing and improving established processes.
Proven track record of success working in a matrixed organization, dealing with conflict Resolution and change management, achieving win-win results
Excellent communication and written skills
Time management, ability to prioritize effectively based on financial impact to the desired business goals.

Responsibilities

Lead, coach, and enable local market sales leaders on best practices, sales management, win strategies, and customer engagement.
Work with Market General Managers to ensure Sales Managers and sellers are upskilled through coaching and learning and development programs and tools.
Influence managers and front-line sales teams by modeling trust, support, and a strong say/do ratio.
Prioritize activities needed to achieve targets through actionable metrics and support adoption of strategic initiatives that drive market share growth.
Ensure local market size and sales capacity requirements are understood and that staffing plans are in place to support current performance and affordability.
Lead monthly and quarterly commercial forecasting for local market sales leaders.
Support regional implementation of commercial initiatives launched by functional teams.
Collaborate with Region Service, Installation, and function leadership to ensure cross-functional alignment and implementation of required SOPs.
Coach, mentor, develop, and assist with onboarding of local market sales leaders.
Drive sales management cadence and compliance with LSW, BSL, and Acadia requirements.
Monitor and own the weekly huddle process for sales managers and their teams.
Drive weekly, monthly, and quarterly pipeline sufficiency in collaboration with market management teams.
Support growth in construction plan and spec, prime retrofit, PSA, and recurring revenue lines of business.
Identify opportunities to improve selling practices and better use data to generate revenue growth.
Promote a culture of diversity, equity, and inclusion across the regional sales team.
Own outcomes with accountability, safety, and integrity by setting clear expectations, following through on commitments, and holding the region to a high professional standard.
Stay close to the work and remove obstacles by understanding market conditions, customer needs, and the practical drivers behind sales performance.
Improve every day through candid coaching and problem-solving by using forecasting, pipeline reviews, and performance data to identify gaps and act on them quickly.
Win as one team by partnering with Market General Managers, Service, Installation, and functional leaders to align execution and support customer success.
Use coaching, feedback, and development plans to help sales leaders build stronger teams and improve consistency across the region.
Balance growth, margin, and capacity decisions with disciplined planning and a clear view of what matters most to the business.