Regional Community Director - Affordable Communities

Property Management, Inc.•Camp Hill, PA

14h•Onsite

About The Position

Property Management, Inc. (PMI) is seeking a motivated individual to join their growing employee-owned company as a Regional Community Director, Affordable Housing. This role will oversee the operational and financial management of scattered site apartment communities within Pennsylvania. The ideal candidate should be located in Central Pennsylvania, as this is not a remote position. PMI manages over $4 billion of real estate assets and has over 30,000 customers and 360 clients, with over 55 years in business.

Requirements

3-5 Years affordable housing experience (Section 8, HUD, Tax Credit, etc.).
3 - 5 years of experience in large multi-family property management (500+ units) required.
5 - 7 years of people management experience.
BA/BS degree required.
Proficiency with property management software platforms, preferably Yardi.
Strong, positive, motivational leadership style in managing multiple teams to success.
Strong communication and presentation skills.
Proven track record of ability to build consensus among diverse stakeholders.
Strong financial aptitude and analytical skills.
Analytical skills necessary in order to manage moderately complex task assignments and provide direction/support to subordinates in task performance.
Valid PA driver’s license, insurance and reliable transportation required.

Nice To Haves

1 - 3 years in a Regional Portfolio Manager role strongly preferred.
3rd party management experience preferred.
ARM© designation desired (CPM© designation preferred) but neither is required.
Pennsylvania Real Estate Salesperson License preferred (required within 12 months of hire date).

Responsibilities

Ensure occupancy targets are achieved through leasing and resident retention.
Create value for clients through meeting NOI and revenue goals.
Partner with facilities and leadership teams to ensure physical assets are operating at peak performance levels.
Oversee and contribute to annual budget process.
Maintain a general knowledge of any new development or sales transactions in geographic market under management. Possess thorough knowledge of competitive properties and market knowledge of all assets in portfolio.
Preparation of monthly owner’s reports and quarterly financial reviews with SVP.
Proactively build and maintain strong relationships with clients and vendors.
Ensure operational execution yields consistently strong resident satisfaction survey results.
Oversee execution of proactive and timely reputation management strategies via social media – ratings, reviews, responses.
Ensure each property provides/builds value for the client.
Effectively leverages talent within portfolio, promoting from within while supplementing with external talent that exemplifies the PMI brand.
Leverages a succession plan to develop talent and anticipates needs.
Actively participates in the hiring process.
Empowers managers to work collaboratively to accomplish business goals and establish best practices.
Manages performance issues in a timely and effective manner.
Conducts annual performance review evaluations for each Community Director within their portfolio and submits the evaluations to the Sr. Vice President, Residential Division.
Ensures that annual performance evaluations for site personnel are being conducted by Community Directors and submitted in a timely fashion.
Makes written salary and merit increase recommendations for personnel within their portfolio to the Sr. Vice President.
Fosters a diverse and inclusive workplace.
Work closely with property teams in the implementation and execution of PMI programs that yield results while enhancing brand alignment.
Contribute to creation of and ensure execution of marketing plans for communities within assigned portfolio. Work with Leasing Director to ensure proper ROI on marketing outreach.
Assist in pitching business to prospective new clients.