About The Position

This role is for a Regional Clinical Sales Specialist in Trauma, focusing on Orthopaedics within Johnson & Johnson MedTech. The position is based in Binghamton, NY. The company is seeking individuals passionate about improving and expanding orthopedic possibilities. The Orthopaedics teams develop next-generation treatments that are smarter, less invasive, and more personalized. DePuy Synthes, part of Johnson & Johnson Medical Devices, offers a comprehensive orthopedics portfolio, including solutions for joint reconstruction, trauma, craniomaxillofacial, spinal surgery, and sports medicine. The DePuy Synthes Trauma division provides a wide range of trauma care solutions for various injury complexities using both traditional and minimally invasive techniques. This role involves providing clinical and logistical expertise in hospitals and operating rooms to support the sales of orthopedic surgical products. The specialist will be responsible for independent coverage of surgical cases, managing billing and purchase orders, logistics, and asset management. The role requires close supervision by management and partnership with Sales Consultants. The specialist will support assigned territories as needed and may be required to travel within the U.S. (frequent overnight and/or weekend travel) or relocate to a company-assigned geographic region.

Requirements

  • Bachelor’s Degree or Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 2 years of professional experience OR Minimum of 4 years of professional experience OR Recently transitioned from Active Military Duty
  • Ability to travel within the U.S. as necessary (frequent overnight and/or weekend)
  • Residence in or ability to relocate to a geographic region assigned by the Company
  • The ability to work in a lab/operating room environment
  • A valid driver's license issued in the United States
  • Strong interpersonal communication, influencing, critical thinking, and problem-solving skills required
  • Experienced in data analysis and have excellent problem-solving skills
  • Results orientation/Prioritization
  • Ability to work independently and autonomously
  • Ability to work in a complex organization and team structure
  • High level of accuracy and attention to detail.
  • Demonstrated ability to understand, interpret, communicate, and work in complex environments
  • Functional knowledge of human anatomy and physiology, basic knowledge of surgery

Nice To Haves

  • Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions preferred

Responsibilities

  • Independently guide and assist surgeons in the operating room by providing clinical and technical support of orthopedic surgical cases.
  • Advance DPS sales by serving as sole Company representative to provide direct customer support by attending surgeries and assuring that the proper equipment is available and functioning.
  • Troubleshoot and apply independent judgment to respond to physician needs; address customer requests; effectively handle hospital billing, build / close purchase orders.
  • Share key customer, procedural and marketplace insights with other sales, clinical, marketing, and strategic account teams to improve on solutions / service levels and support sales growth.
  • Prepare sales reports and documents as the need arises.
  • Provide Operating Room and Sterile Processing Department consultation.
  • Maintenance, tracking, and effective deployment of equipment and assets throughout assigned area ensuring product availability.
  • Ensure all promotional materials are maintained in a presentable manner.
  • Ensure DePuy Synthes Services and offerings meet the highest quality standards.
  • Provide logistical support by moving instruments, implants, and equipment between sales representatives and hospitals.

Benefits

  • Inclusive work environment
  • Respect for diversity and dignity
  • Recognition of merit
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