About The Position

This role is for a Regional Clinical Sales Specialist in Trauma, based in Oakland, CA. The position is within Johnson & Johnson's MedTech - Orthopaedics division, specifically supporting DePuy Synthes. The company is focused on improving healthcare through innovation in medicine and medical technology. The Orthopaedics division develops advanced treatments for joint reconstruction, trauma, craniomaxillofacial, sports, extremities, and foot and ankle injuries, as well as spine and robotics. DePuy Synthes Trauma provides a comprehensive portfolio of solutions for trauma injuries. The Regional Clinical Sales Specialist will advance the sales of orthopedic surgical products by providing clinical and logistical expertise in hospitals and operating rooms. This includes independent coverage of surgical cases, management of billing and purchase orders, logistics, and asset management. The role works under close supervision and in partnership with Sales Consultants, supporting assigned territories as needed and traveling within the U.S. as necessary, which may include frequent overnight and/or weekend travel. Relocation to the assigned geographic region may be required.

Requirements

  • Bachelor’s Degree or Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 2 years of professional experience OR Minimum of 4 years of professional experience OR Recently transitioned from Active Military Duty
  • Ability to travel within the U.S. as necessary (frequent overnight and/or weekend)
  • Residence in or ability to relocate to a geographic region assigned by the Company
  • The ability to work in a lab/operating room environment
  • A valid driver's license issued in the United States
  • Strong interpersonal communication, influencing, critical thinking, and problem-solving skills required
  • Experienced in data analysis and have excellent problem-solving skills
  • Results orientation/Prioritization
  • Ability to work independently and autonomously
  • Ability to work in a complex organization and team structure
  • High level of accuracy and attention to detail.
  • Demonstrated ability to understand, interpret, communicate, and work in complex environments
  • Functional knowledge of human anatomy and physiology, basic knowledge of surgery

Nice To Haves

  • Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions preferred

Responsibilities

  • Independently guide and assist surgeons in the operating room by providing clinical and technical support of orthopedic surgical cases.
  • Advance DPS sales by serving as sole Company representative to provide direct customer support by attending surgeries and assuring that the proper equipment is available and functioning.
  • Troubleshoot and apply independent judgment to respond to physician needs; address customer requests; effectively handle hospital billing, build / close purchase orders.
  • Share key customer, procedural and marketplace insights with other sales, clinical, marketing, and strategic account teams to improve on solutions / service levels and support sales growth.
  • Prepare sales reports and documents as the need arises.
  • Provide Operating Room and Sterile Processing Department consultation.
  • Maintenance, tracking, and effective deployment of equipment and assets throughout assigned area ensuring product availability.
  • Ensure all promotional materials are maintained in a presentable manner.
  • Ensure DePuy Synthes Services and offerings meet the highest quality standards.
  • Provide logistical support by moving instruments, implants, and equipment between sales representatives and hospitals.

Benefits

  • Inclusive work environment
  • Respect for diversity and dignity
  • Recognition of merit
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