About The Position

This role is responsible for advancing the Company’s sales of orthopedic surgical products by providing clinical and logistical expertise in hospitals and operating rooms. This includes independent coverage of surgical cases, management of billing/purchase orders, logistics, and asset management. The specialist works under close supervision by management and in close partnership with Sales Consultants. The Regional Clinical Sales Specialist will be assigned to support territories as needed throughout their assigned area and must be able to travel within the U.S. as necessary (frequent overnight and/or weekend) or to relocate to the geographic region assigned by the company. The role involves guiding and assisting surgeons in the operating room, troubleshooting and responding to physician needs, handling hospital billing, and building/closing purchase orders. The specialist will also share customer and marketplace insights, prepare sales reports, provide Operating Room and Sterile Processing Department consultation, and manage equipment and assets. Additionally, they will ensure promotional materials are presentable and that services meet quality standards, and provide logistical support for instruments, implants, and equipment.

Requirements

  • Bachelor’s Degree or Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 2 years of professional experience or Minimum of 4 years of professional experience or Recently transitioned from Active Military Duty
  • Ability to travel within the U.S. as necessary (frequent overnight and/or weekend)
  • Residence in or ability to relocate to a geographic region assigned by the Company
  • The ability to work in a lab/operating room environment
  • A valid driver's license issued in the United States
  • Strong interpersonal communication, influencing, critical thinking, and problem-solving skills required
  • Experienced in data analysis and have excellent problem-solving skills
  • Results orientation/Prioritization
  • Ability to work independently and autonomously
  • Ability to work in a complex organization and team structure
  • High level of accuracy and attention to detail.
  • Demonstrated ability to understand, interpret, communicate, and work in complex environments
  • Functional knowledge of human anatomy and physiology, basic knowledge of surgery

Nice To Haves

  • Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions preferred

Responsibilities

  • Independently guide and assist surgeons in the operating room by providing clinical and technical support of orthopedic surgical cases.
  • Advance DPS sales by serving as sole Company representative to provide direct customer support by attending surgeries and assuring that the proper equipment is available and functioning.
  • Troubleshoot and apply independent judgment to respond to physician needs; address customer requests; effectively handle hospital billing, build / close purchase orders.
  • Share key customer, procedural and marketplace insights with other sales, clinical, marketing, and strategic account teams to improve on solutions / service levels and support sales growth.
  • Prepare sales reports and documents as the need arises.
  • Provide Operating Room and Sterile Processing Department consultation.
  • Maintenance, tracking, and effective deployment of equipment and assets throughout assigned area ensuring product availability.
  • Ensure all promotional materials are maintained in a presentable manner.
  • Ensure DePuy Synthes Services and offerings meet the highest quality standards.
  • Provide logistical support by moving instruments, implants, and equipment between sales representatives and hospitals.

Benefits

  • medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
  • consolidated retirement plan (pension) and savings plan (401(k)).
  • long-term incentive program.
  • Vacation –120 hours per calendar year
  • Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
  • Holiday pay, including Floating Holidays –13 days per calendar year
  • Work, Personal and Family Time - up to 40 hours per calendar year
  • Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
  • Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member
  • Caregiver Leave – 10 days
  • Volunteer Leave – 4 days
  • Military Spouse Time-Off – 80 hours
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