Regional Clinical Operations Manager
About The Position
We are seeking an experienced operations leader with a passion for healthcare and wellness who thrives in a fast-paced, multi-site environment. This role involves developing great managers, driving results through data, and creating a culture of accountability and excellence. The ideal candidate will be energized by being on the ground across multiple clinic locations, coaching teams, solving operational challenges in real time, and building the systems that allow a growing healthcare organization to scale. This is a strategic, hands-on operations leader role with a proven track record in multi-site operations leadership, a deep commitment to exceptional member experience, and the leadership instincts to develop and inspire Clinician Managers across our Bay Area region.
Requirements
- 4+ years in operations leadership — multi-site management experience strongly preferred
- Demonstrated track record of managing and developing managers, not just individual contributors
- Comfort with regular travel between multiple Bay Area clinic locations
- Data-driven decision maker — you make decisions from KPIs, not gut feel
- Healthcare or wellness operations background strongly preferred
- Valid CA driver's license and reliable transportation required
Nice To Haves
- Clinical licensure (NP, PA, MD/DO) is a plus, not a requirement
Responsibilities
- Oversee multiple Bay Area JumpstartMD clinic locations, traveling regularly between sites to provide hands-on operational support, coaching, and accountability
- Partner closely with the Director of Clinical Operations and Chief Medical Officer to keep clinical and operational priorities aligned across every site
- Directly manage Clinician Managers at each clinic — coaching, holding them accountable, and supporting their professional development
- Lead hiring, onboarding, and development of Clinician Managers in partnership with HR
- Own KPIs across your region including retention, member growth, satisfaction, product sales, and efficiency
- Ensure staffing, scheduling, payroll, and inventory consistency across all sites
- Drive workflow standardization and continuous process improvement region-wide
- Proactively identify and resolve operational issues before they impact the member experience at any site
Benefits
- Competitive salary plus performance bonus
- Equity opportunities
- Medical, dental, and vision benefits
- 401(k) plan with a company match
- Generous accrued paid time off
- 4 annual paid wellness days
- Free JSMD services (Weight Loss and Bioidentical Hormone Therapy)
- Discounted JSMD products (e.g., Vitamin Therapy, supplements, etc.)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
