Regional Child Support Enforcement Program/Policy Analyst (DRO)
About The Position
This position provides program, policy, and operational support to strengthen OCSE’s oversight of state, tribal, and territorial child support programs. It supports federal monitoring and compliance activities by reviewing program plans, reports, budgets, corrective action plans, and operational data; providing technical assistance and policy guidance to grantees; supporting program reviews and audit resolution; and coordinating with federal, state, and tribal partners to improve program performance, operational effectiveness, and compliance with federal requirements. The analyst reviews plans, amendments, reports, budgets, and related documentation for compliance with federal laws, regulations, and program requirements. The role also conducts monitoring activities, including virtual and onsite reviews and data analysis, and provides guidance on policy interpretation, operational improvements, program performance, and corrective actions. The analyst contributes to initiatives and operational processes, prepares reports and briefing materials, and participates in special projects supporting federal program objectives.
Requirements
- At least 2 years of related experience.
- Demonstrated knowledge of federal grant administration, Title IV-D of the Social Security Act, program compliance, and child support program operations.
- Experience interpreting and applying federal laws, regulations, policies, and guidance.
- Strong analytical and problem-solving skills, including the ability to evaluate complex program and operational issues.
- Experience conducting program reviews, assessments, monitoring activities, and data analysis.
- Ability to provide technical assistance and communicate effectively with federal, state, tribal, and local stakeholders.
- Strong written and verbal communication skills, including briefing, presentation, and report development.
- Experience coordinating and identifying initiatives across multiple organizations, stakeholders, and program areas.
- Ability to manage multiple priorities and work independently in a fast-paced federal environment.
- Proficiency with Microsoft Office Suite and data analysis/reporting tools.
- Experience supporting HHS, ACF, OCSE, or other federal human services programs.
Responsibilities
- Provide programmatic and policy support to federal staff, grantees, and partner agencies on Child Support Enforcement program administration and compliance.
- Review and analyze state, tribal, and territorial plans, amendments, reports, corrective action plans, budgets, and related documentation for compliance with federal laws, regulations, and program requirements.
- Review state and tribal plans and amendments for assigned CSE programs, including their technical content and administrative elements.
- Review tribal budget applications annually for compliance with federal laws, cost principles, and regulations, and provide technical assistance on tribal budgets.
- Deliver technical assistance and guidance to grantees on policy interpretation, operational improvements, program performance, and corrective action implementation.
- Coordinate with federal, state, tribal, and local stakeholders to support program integration, collaboration, and service delivery improvements.
- Conduct program monitoring activities, including virtual and onsite reviews, data analysis, and assessment of grantee operations and performance.
- Support audit resolution activities, including review of findings, corrective action tracking, and compliance monitoring.
- Support development and implementation of initiatives through cross-agency and cross-divisional collaboration, program enhancements, technical assistance strategies, and operational processes.
- Analyze programmatic, operational, and performance data to identify risks, inefficiencies, trends, and opportunities for improvement.
- Assist with reports, briefing materials, recommendations, and presentations for leadership, conferences, and stakeholder meetings; propose workshop sessions for state, tribal, and national conferences.
- Participate in special projects, studies, surveys, and cross-functional initiatives supporting federal program objectives.
Benefits
- Medical plan options, including some with Health Savings Accounts
- Dental plan options
- Vision plan
- 401(k) plan with pre-tax and post-tax contribution options and company match
- Full flex work weeks where possible
- Paid time off plans, including vacation, sick, and personal time
- Paid holidays
- Paid parental leave
- Military leave
- Bereavement leave
- Jury duty leave
- Typically 15 days of paid leave per calendar year for vacation, personal business, and illness, prorated based on hire date
- Typically 10 paid holidays per year, prorated based on hire date
- Paid Family Leave of up to 160 hours in a rolling 12-month period for eligible employees
- Short- and long-term disability benefits
- Life insurance
- Accidental death and dismemberment coverage
- Personal accident insurance
- Critical illness insurance
- Business travel and accident insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
