Greater New York Regional CEO

American Red Cross•New York, NY

6d•Onsite

About The Position

The American Red Cross is currently seeking the Regional CEO for the Greater New York Region. Headquartered in New York City, the Greater New York Region serves more than 12 million people in New York City, Long Island, Rockland and Westchester Counties, and Greenwich, Connecticut, and is the highest-profile Region in the Red Cross network. The Regional CEO leads a team of paid and volunteer staff to prevent and alleviate human suffering in the face of emergencies and support resilient communities throughout the Region by mobilizing the power of volunteers and the generosity of donors. The successful candidate should have demonstrated experience building relationships with key external stakeholders, being the face of an organization, and demonstrating strong fund development skills.

Requirements

Demonstrates success operating within a matrixed organization, where decision-making, resources, and accountability are shared across multiple stakeholders.
Builds alignment, influences without direct authority, and collaborates effectively to achieve organizational goals.
Understands how organizations work; knows how to get things done both through formal channels and informal networks; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations – able to manage up and manage down.
Nimble, with ability to deliver results in a complex matrixed environment, with three boards and over 100 staff and 7,800 volunteers.
Can effectively cope with change and shift gears comfortably; can decide and act without the total picture; not upset by unresolved issues; doesn’t have to finish before moving on; can comfortably handle risk and uncertainty.
Able to effectively deliver results in complex environments, incorporating factors such as a large geographic area, high disaster risk, major media, multiple government or political entities, large fundraising goals, and a diverse community population.
Relates well to all kinds of people – inside and outside the organization; builds appropriate support; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.
Evaluates lessons learned from both successes and failures; demonstrates willingness to make commitments based on information known at the time; delivers on commitments; models a can-do attitude and takes initiative; is a self-starter; inspires and motivates others to do the same.
Embraces rather than resists additional responsibilities.
Adheres to enterprise policies; acts with integrity; settles rather than creates conflict.
Communicates a compelling and inspired vision or sense of core purpose; talks beyond today and about possibilities; is optimistic; creates mileposts and symbols to rally support behind the vision; makes the vision sharable by everyone; can inspire and motivate units or organizations.
Four-year college degree (BS/BA).
Proven track record raising significant financial resources.
Able to develop effective work teams and build consensus within the organization and community.
Strong influencing skills along with public speaking and writing.
Exercises good judgment in difficult situations.
Track record directing workforce and program management.
Demonstrated ability to develop effective work teams and build consensus within the organization and community.
Knowledge of the region – established contacts with funders, community groups, and government officials.

Nice To Haves

Master’s degree preferred.

Responsibilities

Core mission delivery, fundraising and representing the Red Cross to media and donors and in communities throughout the region.
Managing community resilience programs, working with community partners to ensure that the communities build local capacity to prepare for, prevent, respond to, and recover from disasters.
Ensuring that volunteers, including youth, are engaged in Red Cross service.
Supervising a leadership team of personnel who provide oversight for disaster services, volunteer services, fundraising, communications, operations, and executive directors (EDs), who provide local leadership and serve as the face of the Red Cross in their communities.
Achieving performance targets for the Region, including service delivery, fundraising/revenue, and expense targets.
In conjunction with the Division Fundraising Vice President (DFVP), the CEO has primary responsibility across the region for achievement of fundraising goals.
Utilizing the support activities of HR, IT, Finance, Communications, and Marketing through a matrix project management system to ensure that all operating units have the necessary resources to execute on their community mission.
Regional Board and Advisory Board recruitment.
In conjunction with the DFVP, the Regional CEO is responsible for achieving fundraising goals and acts as the chapters’ and/or Region’s chief fundraiser. They are charged with developing and growing financial resources within the Region, ensuring adequate and diversified financial resources. They will lead and participate in strategies to raise and leverage funds, including working with Regional and community boards.
The CEO is responsible for building strong relationships with key organizations and community leaders. They will cultivate relationships and partnerships with external constituents to further the Red Cross mission. Those partners include donors, governments, corporations, civic organizations, and other community charitable and nonprofit agencies.
The CEO will ensure strong visibility for the American Red Cross in the Region. They will work to increase community awareness, participation, and commitment to the Red Cross by being an active community participant. They will ensure regular local media communications regarding Red Cross services and regional/national activities consistent with regional/national communication strategies. They will leverage relationships with local/regional media to ensure that the communities in the Region are provided access to information about Red Cross services/programs.
Delivery of overall targets/goals of the Region any directly assigned chapters. This includes strategic and operational management/oversight of reporting chapter(s), including the effective delivery of services; meeting fundraising, revenue and expense targets; compliance with corporate governance, policies and governmental regulations.
The CEO will ensure sound financial management and public accountability for contributions, income, and all Red Cross assets.
Builds strong collaboration and consensus environment between all units in the Region, including any chapters.
Works with DVP and other regional executives to ensure coordinated outreach/ partnerships with external constituents within the Division (local and state government, donors, corporate partners, other community agencies); collaborative relationships and activities with local Red Cross Biomedical units; positive interactions with Community Boards, and management presence in local communities within the region.
Manages and grows the community resilience programs, working with community partners to ensure that the communities build local capacity to prepare for, prevent, respond, and recover from disasters.
Grows and ensures consistent, responsive delivery of high-quality chapter services throughout the Region. This includes emergency and disaster response services, services to armed forces, and international services based on regional strategies and local community needs and objectives.
Increases community awareness, participation, and commitment.
Builds regional capacity for service delivery through engagement and retention of volunteers and partners.
Ensures that youth and young adults are engaged through a network of Red Cross clubs which are also integrated into the service delivery plans.
Treats all clients, volunteers, guests, and other employees in a courteous and respectful manner at all times while maintaining a cooperative atmosphere for all.
It is expected that each member of the regional management team will work with a volunteer counterpart to ensure depth within the function and that key volunteers are utilized.