Regional Business Manager Residential Services - North West

Benetas • Canton Township, MI

11h

About The Position

This opportunity is currently open to existing Benetas employees only. Join our team of 2000+ people making a positive difference to over 15,000 older Victorians through aged care services. As a respected not-for-profit organisation, we’re transforming the experience of ageing through collaboration, new ideas and investment in people and services. Our Leaders take pride in where they work and their ability to make a real difference. Working across different functions at Benetas, our Leaders have the space to create change and support new ways of working as we continue to digitise our operations. Our Operational Leaders feel heard and are recognised for their contributions, supported by progressive and empathetic Senior Leaders in a culture that values respect, authenticity and connection. There's plenty of opportunities to broaden skill sets and advance careers, while making a positive difference in the lives of older Victorians. We are looking for an experienced operational leader to join our Residential Services leadership team as Regional Business Manager - North West. Reporting to the General Manager, Residential Services, you will provide leadership and direction to a team of Residential Managers and contribute to the commercial and strategic success of Residential Services. You will support our homes to deliver strong operational, financial, people and customer outcomes while maintaining a person-centred, best-practice approach to resident care.

Requirements

• Tertiary qualifications in a relevant discipline
• Significant operational leadership experience, including leading and coaching multiple managers
• Strong commercial and financial acumen, with demonstrated ability to analyse performance and drive business outcomes
• Demonstrated experience in business improvement, transformation, project management and change management
• Strong stakeholder management, influencing and relationship-building skills, combined with a genuine commitment to quality care and outcomes for older people

Nice To Haves

• Experience managing an operational aged care environment
• Registered Nurse qualifications

Responsibilities

• Lead and coach Residential Managers to achieve operational objectives and Residential Services KPIs
• Drive strong financial and business performance across the region, including occupancy, care funding, agency usage and EBITDA
• Lead quality, customer experience and continuous improvement initiatives across residential homes
• Analyse performance, identify opportunities for improvement and lead strategic and operational projects
• Partner with key stakeholders to support the Residential Services strategy and deliver sustainable business outcomes

Benefits

• Not for profit salary packaging up to $18,550 per annum
• Career Progression – Internal promotions, cross-departmental mobility, leadership development opportunities, internal training programs + our own Scholarship program
• Recognitions and Awards – celebrate your achievements with peer and Benetas recognition programs

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree