Regional Behavioral Health Technician

Neuronetics, Inc.Raleigh, NC
Onsite

About The Position

Greenbrook Mental Wellness Centers is seeking a patient-focused technician to deliver life-changing TMS and esketamine therapies in their welcoming outpatient centers across the NC region. This full-time position involves working Tuesday-Saturday, with varying 8-hour shifts scheduled between operating hours of 7am-7pm (Monday-Friday) and 8:30am-4:30pm on Saturday. The role requires extensive regional travel to cover centers in Cary, Chapel Hill, Fayetteville, Greensboro, and Winston-Salem as needed. It offers an opportunity to grow skills, receive specialized training, and truly connect with patients, directly contributing to improving lives through innovative treatments for depression.

Requirements

  • High School Diploma, an Associate's Degree, or equivalent clinical certification, combined with significant relevant work experience
  • Proficiency in Microsoft Office Suite
  • Proficiency in Electronic Health Record (EHR) systems
  • Strong written and verbal communication skills
  • Ability to travel to all centers throughout the region
  • Reliable personal transportation capable of facilitating movement to and between sites as operational needs dictate
  • Ability to stand for extended periods
  • Basic Life Support (BLS) certification (provided)

Nice To Haves

  • Bachelor's Degree in Psychology, Social Work, or a related Human Services field
  • At least the equivalent of one year of healthcare work or internship experience
  • Proficiency in AdvancedMD and SalesForce EHR systems

Responsibilities

  • Administer TMS and esketamine treatments following clinical guidelines
  • Meticulously monitor patient responses
  • Administer and record psychiatric rating scales
  • Proactively address patient discomfort
  • Deliver empathetic and supportive care
  • Maintain accurate EHR
  • Manage patient scheduling, check-in, check-out, and financial procedures
  • Understand and assist with insurance and billing processes as needed
  • Travel to all centers throughout the region to provide essential coverage on short notice

Benefits

  • Competitive Compensation: Pay range starting at $20-22/hour, with final compensation determined based on education and experience
  • Robust benefits package
  • 401(k) with company match
  • Generous paid time off
  • Comprehensive medical coverage
  • Dental coverage
  • Vision coverage
  • Specialized training and certification in TMS and esketamine therapy
  • Optional supplemental medical insurance
  • Health savings accounts
  • Flexible spending accounts
  • Company-paid life insurance
  • Additional voluntary life insurance
  • Company-paid short term disability insurance
  • Long term disability insurance
  • Paid sick leave (if applicable and required under state law)
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