Regional Auxiliary Services Manager - IDEA Florida (26-27)

IDEA Public Schools•Tampa, FL

1d•Onsite

About The Position

The Regional Auxiliary Services Manager – Florida manages the IDEA experience beyond the classroom, from the moment a student sets foot in our schools until a student walks the stage at graduation. The Auxiliary Services Manager works to eliminate operational obstacles that could prevent teachers and school leaders from focusing on instruction. Specifically, the Auxiliary Services Manager is responsible for directly supporting the VP of Operations in achieving operational and financial excellence at every school, with a specific emphasis in the following areas: transportation, child nutrition, and facilities and construction.

Requirements

Bachelor's degree required
6+ years of full-time professional experience required
2+ years of full-time people management required
Experience managing managers strongly preferred
Effective organization, communication, and interpersonal skills (Spanish bilingual preferred)
Exceptional organizational skills
Ability to follow written instructions
Ability to think proactively and work with minimal direction
Can handle stress well; works well under pressure and meet deadlines with a high degree of accuracy.
Demonstrates problem solving, adaptability and flexibility; can reprioritize workload due to any potential setback.
Ability to identify, evaluate and implement external services and tools to support departmental effectiveness
Leads, motivates and coordinates with a diverse group of team members across campuses
Ability to create data dashboards, graphs and visualizations that track key performance indicators
Strong financial analytical skills particularly
Excellent Microsoft Outlook, Project, Excel, Word, and Power Point skills

Nice To Haves

Spanish bilingual preferred

Responsibilities

Ensures top performers occupy every seat across auxiliary departments.
Utilizes hiring practices to attract top performers for every role in Auxiliary Services, including screening exercises, interview protocols and vetting mechanisms.
Customizes onboarding plans to ensure each new auxiliary team member is set up for success based on the unique responsibilities of their role.
Develops and executes differentiated professional development for Auxiliary staff, to build technical capacity and leadership and management acumen across departments.
Reviews annual employee survey results, performs individual pulse checks with employees across departments, and develops strategies for continuous improvement.
Attends all national professional development sessions for each of the auxiliary departments and serves as a line of communication between the national team and VP of Operations and the regions/campuses.
Ensure all campus auxiliary managers attend regional and national operating mechanisms as directed by VP of Ops and follow national, state, and district operating procedures.
Supports the VP of Ops in strategic and tactical leadership in the areas of Transportation, Child Nutrition (CNP), and Facilities & Construction.
Supports Transportation, CNP, and Facilities teams at each campus to provide best-in-class customer service, while achieving operational efficiency and financial targets.
Provides technical training, ongoing support, and builds the capacity of auxiliary team managers (APOs) to support their work effectively as directed by VP of Ops.
Responsible for finding new and innovative ways to increase the effectiveness of services while reducing costs.
Manages vendor relationships in region as assigned by VP of Ops and serves as the liaison to problem solve when outside vendors are required.
Utilizes data and in-field observations to determine gaps and root causes, and partners with campus team and VP of Ops to name action steps to close gaps.
Works with the VP of Ops to mentor and support Assistant Principals of Operations (APOs) on best practices, analysis, and tracking mechanisms to ensure effective monitoring of progress toward goals.
Ensures 100% of departments assigned meet compliance requirements on an annual basis.
Internalizes compliance requirements across auxiliary departments and utilizes standard operating procedures to manage execution.
Meets an “A” rating on internal CNP audits with no relevant follow-up findings from external audits by June 30
Achieves an A rating on all Facility Quality Audits completed throughout the school year
Ensures 100% of employees across assigned departments are in compliance with the State of Florida requirements.
Conducts campus audits as directed by VP of Ops to ensure alignment to state guidelines and compliance.
Supports VP of Ops in completion of audits and corrective action plans in all areas of auxiliary services across campuses.
Ensures all auxiliary Managers adhere to all applicable organization, local, state and federal rules, regulations and operating procedures
Works alongside APOs and in support of VP of Ops to ensure adherence to safety protocols in all departments in region.