Open Jobs Regional Asset Protection Director - Northeast Region

Sephora•San Francisco, CA

1d•$165,155 - $184,585•Remote

About The Position

The Regional Asset Protection Director leads and maximizes Asset Protection strategy for a region of Sephora stores, with accountability for inventory shrink results and reducing liability through safe work practices. The director also leads one additional function in support of the department’s vision and objectives: Organized Retail Crime & Safety, AP Training/Policy & Procedure, or AP Operations & Implementation. This position directly manages District Asset Protection Managers, who manage Store Asset Protection Partners. The role is remote and market based; the ideal candidate resides in Boston, Philadelphia, or Upstate New York. Travel is routinely required within assigned locations and is approximately 70% of the job, including local and out-of-town travel. The additional function assigned may include developing national partnerships with retailers, law enforcement, and industry partners; managing related meetings, training, certifications, support materials, and reporting; developing crisis-intervention programs; developing AP training, policies, and procedures; supporting company DE&I initiatives with AP expertise; advocating for AP on store-impacting project teams; soliciting feedback; and providing formal updates to leadership. The annual base salary range is $165,155 to $184,585. Employees in this position may also be eligible for bonuses. The role offers medical, dental, and vision coverage; company-paid disability and life insurance; a 401(k) with 4% match; FSA and HSA programs; a student debt retirement plan; PTO, flexibility, and protected leave; training, development, and tuition reimbursement; merchandise and service discounts and other product offers; mental health and financial coaching resources; and volunteer and donation matching. Some benefits have eligibility requirements and may depend on job classification and length of employment.

Requirements

At least 8 years of Asset Protection experience in multi-unit retail environments.
Understanding of criminal and civil law as it applies to the retail environment.
Proven ability to manage time, execute multiple tasks, and adapt to changing priorities.
Wicklander-Zulawski, Reid, or similar certification.
Excellent verbal and written communication skills and ability to influence business partners at all levels.
Proven ability to build teams by identifying talented store and district leaders who can train and develop teams to reduce shrink while maintaining a safe environment for clients.
Proficiency with Asset Protection applications, Microsoft Office (Excel, Word, and PowerPoint), and store systems, including exception-based reporting, EAS, and CCTV.
Ability to travel routinely within assigned locations; travel is approximately 70% and includes local and out-of-town travel.

Responsibilities

Lead and maximize Asset Protection strategy for the assigned region of stores.
Drive accountability for shrink reduction, investigations, and consistent safe business practices.
Build effective field partnerships to improve sales, profit, and client experience while protecting company assets.
Identify market-specific opportunities and develop shrink-reduction strategies with District Asset Protection Managers by reviewing theft patterns, managing investigations, and adjusting staffing.
Guide District Asset Protection Managers in using exception-based reporting, camera technology, behavioral interviews, and law-enforcement resources to maximize investigations.
Recommend physical security measures for existing and future store locations to the VP of Asset Protection.
Conduct store visits with District Asset Protection Managers and cross-functional partners to identify opportunities to improve shrink and reduce liability.
Manage regional budgets for Asset Protection staffing, guards, team travel, meetings, and physical security.
Hold regular one-on-one conversations with District Asset Protection Managers and create individual development plans.
Create an inclusive environment and develop diverse teams and leaders.
Build regional talent, succession, and development plans in support of business objectives and growth plans.
Lead one assigned additional function: Organized Retail Crime & Safety, AP Training/Policy & Procedure, or AP Operations & Implementation.
For Organized Retail Crime & Safety: develop and maintain national partnerships with retailers, law enforcement, and industry partners; manage nationwide meetings, training, certification, support materials, and reporting; and develop crisis-intervention programs, including de-escalation, active shooter, and disengagement techniques.
For AP Training/Policy & Procedure: develop and update training, policies, and procedures for AP and Store teams, and support company DE&I initiatives with AP-related expertise.
For AP Operations & Implementation: participate in Field Support Center project teams affecting stores, advocate for the AP team, solicit and share AP team feedback and critical insights, and provide formal updates to leadership.
Demonstrate Sephora’s stated values: welcome all to the world of beauty; lead with passion and heart; imagine fearlessly and make it happen; grow together and win together; and inspire, uplift, and celebrate.

Benefits

Medical, dental, and vision coverage
Company-paid disability and life insurance
401(k) with 4% match
FSA and HSA programs
Student debt retirement plan with eligible student loan payments earning the 401(k) match
PTO, flexibility, and protected leave
Training and development
Tuition reimbursement
30% discount on merchandise and services
Free product or gratis opportunities and LVMH brand flash sale discounts
Free mental health and financial coaching resources with 24/7 access
Volunteer and donation matching