Regional Administrative Assistant

The Brock Group•Cherry Hill, NJ

36d

About The Position

The Brock Group provides specialty craft and maintenance services to key industries across North America. We are dedicated to offering the safest and highest quality service and solutions. We view ourselves as partners with our customers, our employees and the communities in which we operate. Our performance-driven culture is led by having and developing the best people, the most efficient processes and the right tools for the job. Qualifications and Detail about the Position Summary: Broad Function The Regional Administrative Assistant plays a key role in supporting the regional operations team by managing a range of administrative functions, streamlining communication, and acting as first point of contact for clients. This position works closely with operation leaders to deliver exceptional customer service, drive process efficiencies, and help contribute to the achievement of regional business goals.

Requirements

Strong verbal and written communication skills
Excellent problem-solving skills
Highly organized with strong attention to detail
Ability to manage multiple tasks efficiently and meet deadlines
Self-starter with ability to take initiative and work independently
Strong customer service skills
Proficiency in Microsoft Office and database management
High School diploma or equivalent
2+ years of experience in administrative or sales support role

Responsibilities

Promote, demonstrate and instill Brock's Bsafe and Bbest culture in all aspects of the business
Perform administrative activities to support project management teams, including, job set up, job tracking, COI checks and contract processing
Enter and maintain accurate and organized client and project data in Salesforce, ensuring timely updates and data integrity for the project team
Prepare, organize, and maintain project files, contracts, and compliance documents
Schedule project meetings, prepare agendas, and distribute meeting minutes
Maintain team calendars and coordinate meetings to align activities
Prepare and format reports, presentations, and other business documents
Maintain calendars and ensure alignment of team activities
Track project purchases and invoices, ensuring timeliness and accuracy
Facilitate communication between operations and other departments to ensure smooth collaboration
Troubleshoot administrative issues related to billing, procurement, and other operational needs
Provide general office support, including processing invoices, expense reporting, and document management
Handle incoming communications, including emails and phone calls
Act as the first point of contact for customer calls and inquiries
Support coordination of regional sales events and meetings, research venues, secure locations and guest rooms for travelers and contracts for meetings. Set up dinners and assist with attendee requests, as needed
Promote contract and job "wins", events and opportunities through multiple media outlets
Provide corporate marketing team with regional success stories for media promotions
Assist with charitable donations, ordering various forms for the office as requested, reviewing & approving various invoices and other special projects
Maintain contact lists and ensure timely communication
Screen phone calls, redirect calls and take messages