Regional Account Manager Nashville, TN

James Hardie•Nashville, TN

1d•$71,000 - $95,000•Remote

About The Position

The Regional Account Manager (RAM), Outdoor Living Products (OL) reports to the District Sales Manager and works with a regional team of sellers. The OL RAM has the responsibility of owning downstream contractor demand for decking products within an assigned segment. The role is responsible for defending business, gaining customer wallet share, while driving material conversion and growing market share, expanding premium product adoption. The role regularly executes district plans and partners with Channel Manager and field teams to convert demand into sustained territory growth.

Requirements

Bachelor's degree or equivalent experience required.
3+ years of progressive sales experience with a high-level of organization, discipline, and self-structure, preferably within the building products industry.
1+ years of experience working with a Customer Relationship Management system (Salesforce, HubSpot, Zoho, etc.)
Ability to travel outside of local market up to 50% of the time.
Valid driver’s license is required, and employment is contingent upon maintaining a satisfactory Motor Vehicle Record that meets the Company’s driving eligibility standards

Responsibilities

Identify opportunities to expand product adoption, increase share of wallet, and introduce new solutions that align with customer needs.
Defend business by maintaining strong, long‑term relationships with key customer accounts through consistent engagement, responsiveness, and value‑added support.
Serve as the key partner for both assigned customers (dealers/distributors) as well as market stakeholders (builders, architects, contractors), ensuring partnership, satisfaction and loyalty.
Develop structured account plans and execute growth targets for each key account.
Conduct regular business reviews with key accounts to assess goals, performance, challenges, and future needs.
Translate customer feedback into internal recommendations for product, pricing, service, or process improvements.
Maintain account profiles, activity logs, and pipeline opportunities in CRM tools.
Use data to forecast account performance, identify trends, and prioritize actions.
Engages market stakeholders to drive downstream demand for decking products by influencing material selection; enables cross-selling to support Channel Managers.
Works alongside Channel Manager and Exterior RAMs to gain share at "early buy” stage, creating downstream demand to drive dealer conversions.
Builds long-term contractor relationships through ongoing account engagement and tailored product solutions, while driving material conversion with contractors, and supporting other regional growth priorities.
Provides continuous training on installation techniques and best practices when using TimberTech products.
Identifies displacement opportunities, positions product differentiation effectively, and executes targeted efforts to increase share of wallet.
Develops and executes a territory plan that translates regional priorities into daily activity.
Manages pipeline, targeting, and follow-up to ensure consistent execution against demand-generation goals and adjusts approach based on performance and market feedback.