The Regional Account Manager is responsible for sales revenue generation within a specified geographic territory or subset of customers. This will be attained through the support of current accounts, new customer acquisitions, established house accounts and existing customer retention. This role will apply principles of solution selling, determine customer needs, propose appropriate product and service solutions, and manage the sales process through to close. The role involves identifying and working with accounts in the assigned territory to provide solutions, develop new business, ensure customer satisfaction, and maintain strong ongoing relationships. It requires the ability to separate tactical from strategic opportunities and apply a variety of sales strategies to support each customer optimally, as well as the overall market. The position involves designing and implementing a business approach/plan to win customers and maximize the profitable delivery of products and services in cooperation with the Product Management and Professional Services teams. The role is responsible for deriving and closing business opportunities for a broad range of services, programs, and solutions with targeted accounts, and leading and managing multiple engagements simultaneously from a vendor and customer relationship perspective. A willingness to generate an aggressive forecast and the ability to meet it is essential. The role requires proficiency in Microsoft Dynamics CRM or similar tools. The target market segments include TIER II Service Providers, TIER III Service Providers, MSO Data Centers, Utility Cooperatives/Municipalities, Tribal Contractor and Installation Companies.
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Job Type
Full-time
Career Level
Senior