REGION SALES SUPPORT SPECIALIST

Custom Truck One Source•Union Grove, WI

6d•$60,000 - $70,000•Onsite

About The Position

The Region Sales Support Specialist role performs duties related to the profitable sales and customer retention while projecting a positive image of the company. This role directly supports the company’s field sales team to ensure we deliver on-time and on-budget products that meets the customer’s needs in a profitable manner. This role supports the Region Account Manager team and reports to the Region Sales Manager.

Requirements

Associates degree or other relevant college degree plus proven aptitude for role.
Non-Degreed: 3-5 years proven experience in a similar role.
Extremely detail oriented and accurate.
Excellent organizational skills.
Ability to effectively communicate with diverse groups.
Ability to maintain professionalism.
Ability to meet deadlines and schedules in fast paced environment through setting priorities.
Outstanding written, verbal, and presentation-based communication skills.
Ability to manage change effectively and work in a fast-paced environment.
Excellent customer service skills.
Computers — proficient in Microsoft Suite
Customer service focused with ability to effectively communicate through various means with diverse groups.
Proficiency in the English language

Nice To Haves

Bilingual capability not required, but a plus.

Responsibilities

Assign incoming leads to the appropriate reps/regions
Review salesperson backlogs for accuracy. Keep reps up to date on completions, delays and or changes
Work with reps to facilitate and populate monthly forecast in SalesForce.com. You will be responsible to report this to the RSM
Facilitate pre paints with appropriate build locations and customer visits. Also responsible to keep the timelines accurate throughout the build and escalate when barriers are encountered.
Support Acct Manager in reviewing custom build quotes for accuracy prior to submitting to customer
Work with accounting to ensure revenue recognition is completed and accurate
Coordinate with logistics to dispatch sold trucks to customers. Utilize freight software to assist in the movement of vehicles and customer pick-ups.
Work with title to ensure docs are sent out in a timely manner. Also request title mock ups, temp tags and any additional title paperwork needed to complete the sale.
Align with M3 coordinators ensuring all orders are completely placed and accurate.
Assist in gathering customer information to facilitate invoicing and title completion
Support the Sales team in quote creation and modification to meet client RFQ requirements.
Support the Sales staff work in SalesForce.com and required company documentation.
Perform additional duties as assigned.