Reg Surveillance Technician (Etobicoke, ON)

Great Canadian Entertainment • Toronto, ON

1d • CA$43,500 - CA$65,500 • Hybrid

About The Position

Under the direct supervision of the Manager, Surveillance Systems & Architect, the Regional Surveillance Technician is responsible for the installation and maintenance of video and access control equipment. This includes analog and digital systems. Ensures adherence to all policies and procedures while contributing to a safe and welcoming work environment for all employees. Work in conjunction with the Security Systems and Network Architect to perform preventative maintenance, install and replace equipment as well as completing necessary site projects.

Requirements

• Post-secondary education in Electronics Engineering or suitable combination of education and experience.
• Three years’ experience working with casino IP surveillance systems.
• Three years’ experience working with access control systems (eg. Lenel, Gallagher).
• Fall Protection, Scaffolding, Lift Training and WHMIS certification.
• Ability to exceed internal and external customer expectations through timely, effective, and service oriented communication.
• Computer literacy in MS Office.
• Two years scripting and/or programming experience.
• Valid Ontario Driver’s License and clean abstract.
• Works independently.
• Willingness and capability to learn and develop.
• Travels between sites within the region.
• Three years’ experience using AutoCAD and MS Visio
• Three years’ experience using Network monitoring software (eg. Intermapper, Solar Winds, etc)
• Three years’ experience Managing user and computer accounts in Active Directory
• Three years’ experience Maintaining MS Windows operating systems (workstation and server)
• Three years’ experience using Remote terminal software, including Remote Desktop Team Viewer
• Three years’ experience with Network hardware configuration and management
• Certified on Honeywell, Avigilon, Milestone, and Genetec Video Management Systems
• Microsoft, Cisco, Belden certified.

Responsibilities

• Repairs and maintains CCTV surveillance and Access Control systems; installs new systems.
• Installs and maintains technical software and databases.
• Train employees on equipment use and functionality.
• Prepares and follows an approved Preventative Maintenance Schedule.
• Research new products and technologies; provides recommendations.
• Communicates effectively with all appropriate operational departments.
• Builds strong working relationships with guests and employees.
• Complies with licensing laws, health and safety and other statutory regulations.
• Create, maintain and manage system support documentation and records.
• Exceeds guest expectations by providing outstanding customer service.
• Helps create an engaged work environment by choosing positivity and fun, recognizing excellent peer performance, and by caring about and supporting our colleagues every day.
• Assists in the implementation of the region’s strategic plans.
• Ensure projects are prepared and implemented meeting all timelines and regulations are followed.
• Responsible for ensuring tracking, completion and updates of projects requiring the need for surveillance coverage.
• Tracking of equipment, spare parts, costs, down time; ensuring uptime by prompt communication with team members.
• Programming, commissioning, troubleshooting, and maintenance of digital systems equipment (including network hardware, server and workstation PC hardware, cameras, access control panels).
• Provides remote technical support to GCE surveillance team members.
• Performs other duties as assigned or directed.

Benefits

• inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• tools and technology needed to delight your clients!
• work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
• Freedom to Innovate: supports new and better ways to be successful.
• Be your Authentic Self: environment that values diversity as a source of strength.
• work hard and we have fun!
• The only thing we don’t play games with…..is your career!
• committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported.
• dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree