Refurbishment Technician II

Boston Document Systems•Auburn, MA

7d•$26 - $27•Onsite

About The Position

Boston Document Systems (BDS) redefines today’s office with highly innovative and cutting-edge equipment solutions that maximize printing, copying and document production efficiencies for clients nationwide. We have redefined preventive maintenance and how to maximize system uptime incorporating unique hardware/software solutions creating an unbeatable new level of reliability, service, diagnostics, and repair. Our market presence is defined and our strategies uniquely optimal with tremendous momentum. BDS is looking for a dedicated Refurbishment Technician II to join our team.

Requirements

A minimum of a high school diploma or G.E.D. equivalent required.
Valid driver’s license required, with a clean driving record and valid vehicle insurance
Reliable transportation
Strong computer literacy, especially with the MS Office suite: Excel, Word, Visio, etc.
3+ years of experience preferred in maintenance, troubleshooting and repair of copier/printer office equipment.
Strong written and verbal communication skills
Excellent customer service and communication skills when delivering toner/parts to a customer
Ability to adapt and work independently

Nice To Haves

Knowledge of industry ERP systems (EAM, etc.) preferred but not required
Industry knowledge of major copier and printer manufacturers such as Kyocera, Canon, Ricoh, and/or Xerox preferred but not required.
Networking knowledge preferred.

Responsibilities

Refurbish used office equipment for resaleability using industry best practices
Manage and repair office equipment on site at our warehouse
Assist technicians in salvaging refurbished parts to maintain maximum fleet uptime
Develop and manage department reports shared across the organization up to and including the executive level
Investigate and resolve advanced, high-level maintenance and repair issues.
Manage accurate inventory of tools, parts, and supplies.
Assemble machines as per specifications with hand and power tools and measuring devices.
Run machines to test parts functionality.
Conduct preventive maintenance and calibrations of office equipment.
Troubleshoot equipment and identifying malfunctions as well as cause.
Establish relationships with service technicians