Refurbishing Supervisor

Ebenezer•Edina, MN

7d•Onsite

About The Position

Ebenezer is looking for a Refurbishing Supervisor to join our senior cooperative team at 7500 York Cooperative in Edina, MN! This position works directly with members through the design, bid, selection, and construction phases of refurbishing or renovation of unoccupied units. The position supervises and directs work of the Maintenance Turnover position.

Requirements

One to three years of previous experience
Ability to use technology in the form of computers, hand held devices, cell phone, fax machines
Solid knowledge of basic Microsoft Applications (MS Office, Excel, and Word)
Ability to operate office equipment such as copy machine and fax
Prior experience working with older adults
Extensive organizational skills and project supervision required with design components

Nice To Haves

Associate of Applied Science Vocational/Technical Training or Associate Degree
Three to five years of previous experience
Prior supervisor experience

Responsibilities

Supervises/coordinates and/or performs tasks to support refurbishing and renovating members' units
Coordinates unit refurbishing projects with incoming members and Director of Marketing
Provides support to staff, members, and vendors as necessary
Manages all vendors and their staff appropriately and effectively
Performs duties associated with scheduling appointments with buyers or members for selection of refurbishing items per the Refurbishing Policy
Uses design expertise to guide members in making selections of product and decor
Obtains bids for projects
Acts as project manager for all turnovers and directs staff and contractors as needed in a timely manner
Corresponds effectively with members and their family members
Documents all change orders and billings electronically for chargeable items
Supervise and oversee the Maintenance Turnover position
Manages day-to-day workflow of Maintenance Turnover position
Provides ongoing coaching, feedback, and support to Maintenance Turnover. Provides effective and timely corrective action as needed
Conducts annual performance reviews
Performs a variety of financial related activities
Assists with member billing and issuing receipts
Directs all invoices to Asst. Property Manager in a timely manner
Communicates with vendors the parameters for accounts payable and receivable
Works with Asst. Property Manager on vendor account management
Works with Admin. team to communicate multi-unit turnover work-impacting events (water shutdowns, etc.)
Assists Director of Marketing and Asst. Property Manager with turnover chargeback billings as work is completed
Facilitates communication among staff and members
Notifies staff and members of changes, scheduled services, policies and procedures, and other pertinent information
Responds to member questions and concerns promptly
Communicates to Director of Marketing and/or Director of Property Maintenance to initiate action for resolution of problems as appropriate
Assists in paperwork for member move-ins and move-outs
Attends staff meetings as requested
Attends Resident Committee meetings as requested