Refugee Support Services Intern

Connecticut Institute For Refu • Bridgeport, CT

17h

About The Position

The Refugee Support Services program assists refugees living in the United States for at least 90 days and up to five years. The RSS intern works with case managers to deliver services to clients who continue to face challenges while working to become self-sufficient. The program provides less intensive, but critical, support to clients.

Requirements

• Currently pursuing or recently completed a degree in Social Work, International Relations, Human Services, or a related field.
• Strong communication and interpersonal skills.
• Ability to work with diverse populations in a culturally sensitive manner.
• Detail-oriented with good organizational skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook) preferred.

Nice To Haves

• Fluency in a second language (e.g., Spanish, Arabic, Dari, Pashto) is a plus

Responsibilities

• Meet with clients to assess goals, progress, and needs
• Support case managers in tracking client progress and maintaining case notes
• Assist in administrative tasks, including data entry and document preparation
• Assist clients in understanding available benefits and programs
• Call utility companies, Access Health, the Department of Social Services, and other service providers on behalf of clients for benefit and payment renewals or setup
• Assist case managers with preparing documentation for permanent residency
• Educate and communicate with clients about financial responsibilities, including food, housing, and utility payments
• Coordinate with clients receiving donations and gift cards

What This Job Offers

• Career Level: Intern
• Education Level: Associate degree